Alan Zamora Email & Phone Number

Austin, Tx, Us

• Assisted customers in making informed decisions for their homes or businesses, effectively building rapport and trust with them over time and providing support and guidance to help them make the best decisions for their specific needs.• Extensive knowledge of the HVAC installation process.• Guided customers through the entire process, from consultation to installation, delivering detailed presentations and financing options.• Coordinated appointments and provided diligent follow-up to deliver outstanding customer service.• Implemented strategies to convert potential buyers into sales, achieving high customer retention rates.

• Collaborated with probation officers to develop tailored reintegration plans for individuals with persistent and severe mental illnesses.• Identified the client's needs and developed appropriate treatment or management strategies to address them.• Provided rehabilitative and skills training to support individual development of relationships, occupational and educational achievements, and independence within the community.• Effectively documented and monitored clients' progress.• Worked closely with the health providers of clients, including nurses, psychiatrists, and benefits coordinators