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@globalrelay.com
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Alan Zipkin is listed as Technical Writer at Global Relay at Global Relay, based in Westport, Connecticut, United States. AeroLeads shows a work email signal at globalrelay.com, phone signal with area code 212, 203, and a matched LinkedIn profile for Alan Zipkin.
Alan Zipkin previously worked as Technical Writer at Global Relay and Technical Writer at Consulting. Alan Zipkin holds Ma, Statistics from University Of Rochester.
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AeroLeads found 1 current-domain work email signal for Alan Zipkin. Compare company email patterns before reaching out.
Alan Zipkin is a creative and versatile Enterprise Software Systems Technical Writer accomplished in explaining complex Information Technology products and services. An innovative, resourceful and team-oriented business systems specialist dedicated to providing the highest level of customer/user satisfaction through creative solutions to business challenges. Specialties:• Discovery / Requirements gathering and analysis • Custom presentations for clients, management and trade shows• Writing and editing technical and sales/marketing collateral • Design, implement and project management for production systems and proof-of-concept • Detailed responses to RFP requests and proposals• Developing and delivering customized training• Troubleshooting and resolving system problems• Application Design and DevelopmentOpen to new opportunities.
Listed skills include Enterprise Software, Pre Sales, Requirements Analysis, Crm, and 14 others.
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A career timeline built from the work history available for this profile.
Vancouver, Bc, Ca
Global Relay is a technology services company providing software-as-a-service electronic message archiving, instant messaging, compliance and supervision solutions with a focus on highly regulated industries
Client: BNY Mellon / Project: Develop database of Due Diligence Questions (stored in PMAPS) to streamline answering process.• Develop style guide to assure consistent approach to language• Interview subject matter experts to review questions and confirm answers• Engage with legal experts to obtain approval for questions and answersClient: Purdue Pharma / Project: Work with Human Resources department to re-organize job descriptions. • Develop process to engage managers to solicit updated descriptions• Edit for consistency; update SuccessFactors HR system• Maintain project status; develop status reportsClient: Capgemini / Project: RFP for outsourced IT services for a major financial services firm• Review, edit, and re-write material written by technical staff to assure clear and consistent presentation• Focus on Testing, QA, Adherence to SLA, Metrics• Worked under tight deadline
New York, Ny, Us
Pre-sales support for print services (2D and 3D), SaaS Print-to-Web eCommerce solution, construction information management system, high-resolution displays, and integrated digital document management solutions.- Developed suite of applications for product demonstrations.- Created demonstration scripts and conducted sales training
Atlanta, Georgia, Us
Client: Connolly Healthcare – On a short term assignment as part of a Technical Writer team, writing and editing policies, plans and procedures to ensure compliance with HIPAA regulations for protecting privacy of client Protected Health Information (PHI).
Wallingford, Connecticut, Us
• Pre-sales support for national channel and direct sales team including sales traininig• Evaluate customer requirements and design and present proof of concept solutions including document/content management, workflow/business process management, imaging and electronic forms • Develop and perform custom demos and POCs; Compose RFP/RFI responses• Create and manage solution center tools and virtual machines to support sales efforts of business partners/resellers
Us
Consulting engagements focusing on - SaaS application environment- Website development and maintenance- Technical Writing- Training
Catastrophe modeling software and consulting firm with headquarters in Oakland, CASales Engineer• Provided pre-sales and post-sales support for Sybase-based Business Intelligence applications for property and casualty insurance and reinsurance companies/brokers and hedge funds • Worked with clients to gather system requirements, analyze business processes and to execute proof-of-concept• Planned and executed software implementation in distributed system environment• Introduced new products• Reduced cost of performing system upgrades through use of remote collaboration tools• Performed consulting engagements that included analyzing and scrubbing data, and using SQL, Excel and Access to generate custom reports • Developed and delivered custom training for new customers and new users at existing clients• Utilized Salesforce.com to report and manage client interactions and issues
Outsourced Business Development firm supporting sales / marketing for the Information Technology industry • Developed marketing strategy and sales message for initial and follow-up contacts with "C" and director levels for clients in the Information TechnOutsourced Business Development firm supporting sales / marketing for the Information Technology industry Business Development Specialist• Developed marketing strategy and sales message for initial and follow-up contacts with "C" and director levels for clients in the Information Technology market• Established and maintained relationships with prospects through structured contact (voice and e-mail) leading to setting 3-5 qualified appointments per week
Storrs, Ct, Us
Instructor in mathematics and statistics.
Taught Information Management and Database Design.
Internet Rapid Application Development software for consulting firms, financial services companies and other firms engaged in eCommerce (acquired by IBM/Rational Software)• Coordinated resources necessary for effective sales effort and client application development for SDLC toolset• Created system prototypes utilizing proprietary design tools, Java and JavaScript• Custom demonstrations using collaborative software• Responded to RFP requests• Wrote/edited marketing and training materials • Prepared analyses of competitive products
Newbury, Gb
Customer Interaction Management (CIM) software firm (acquired by Aspect) • Pre / Post-sales project management for sales of client/server and web-based CRM/Call Center software• Analyzed clients' database and LAN/WAN environments to assure proper system development and installation • Requirements analysis, demonstrated systems, responded to RFP requests and prepared proposals
Peterborough, Ontario, Ca
Telecommunications products and services company (acquired by BlackBox) • Pre-sales project management for advanced client/server and telephony based enterprise CRM applications • Defined and presented functional specifications in structured statement of work including process/workflow • Responded to RFP requests and prepared proposal materials and collateral
Atlanta, Ga, Us
Predictive Dialing Systems firm (acquired by SER)- Pre-sales / post-sales project management for sale and support of CRM/Call Center software - Prepared and delivered custom product demonstrations and customer education - Analysis of clients' database and network (LAN/WAN) environment - Requirements analysis, demonstrated systems and responded to RFP prepared proposals- Professional Services assisting clients in developing their applications
• Wrote/edited user documentation for distribution application, including screen and field level help text • Developed technical writing/documentation standards• Provided systems and application training for technical writing/QA staff
Eagan, Mn, Us
IBM Business Partner (no longer in business) • Consulting and training for mid-range and personal systems clients • Developed technical/marketing collateral and direct mail establishing and enhancing customer relations
Armonk, New York, Ny, Us
• Consulting/technical sales support through innovative methods to assist end-users and business partners • Conceived and published award-winning monthly 50-page publication, distributed in printed and electronic form, generating improved customer awareness, satisfaction and sales • Research to resolve clients' technical questions and concerns • Installation and upgrading of hardware and software • Customized training • Wrote operations and administrative guide for IBM mid-range products • Appointed to IBM World Class Publications Council
Startup mini-computer company (no longer in business) • Systems installation/implementation plans with customers• Wrote and edited end-user documentation and training materials • Customer and peer technical education• Designed and implemented on-line information systems to manage corporate marketing database
Cedarburg, Wi, Us
Relational database management software • Determined and implemented enhancements for SQL-like software product • Consulting support to field force on database applications Manager of Technical/Consulting Services• Managed and developed staff of consultants/applications developers • Service offerings including systems analysis, software conversion and training Senior Technical Consultant • Developed, maintained and documented database, executive information systems and graphics applications• Prepared proposals for consulting/development engagements in response to customer requirements• Prepared and presented customized training in software applications and programming languages
New York, Ny, Us
- Programmer/Analyst developing and supporting interactive and production applications written in COBOL, FOTRAN and APL- Actuarial Assistant
Other employees you can reach at globalrelay.com. View company contacts →
Joe Landicho
Colleague at Global RelayVancouver, British Columbia, Canada
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Steven Salvatore
Colleague at Global RelayBolton, Ontario, Canada
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Tara Salvatelli, Cmm
Colleague at Global RelayNew York, United States
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Abbie Filer
Colleague at Global RelayUnited Kingdom
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Robert Young
Colleague at Global RelayNorth Vancouver, British Columbia, Canada
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Dave Waters
Colleague at Global RelayPort Alberni, British Columbia, Canada
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Kim Panganiban
Colleague at Global RelayNew Westminster, British Columbia, Canada
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Adedolapo Fowowe
Colleague at Global RelayBurnaby, British Columbia, Canada
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Daniela Kolchagova
Colleague at Global RelayUnited Kingdom
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Jithendra Ryali
Colleague at Global RelayVancouver, British Columbia, Canada
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Quick answers generated from the profile data available on this page.
Alan Zipkin works for Global Relay.
Alan Zipkin is listed as Technical Writer at Global Relay at Global Relay.
AeroLeads has found 1 work email signal at @globalrelay.com for Alan Zipkin at Global Relay.
AeroLeads has found 3 phone signal(s) with area code 212, 203 for Alan Zipkin at Global Relay.
Alan Zipkin is based in Westport, Connecticut, United States while working with Global Relay.
Alan Zipkin has worked for Global Relay, Consulting, Nri, Insight Global, and Westbrook Technologies (A Docuware Company).
Alan Zipkin's colleagues at Global Relay include Joe Landicho, Steven Salvatore, Tara Salvatelli, Cmm, Abbie Filer, and Robert Young.
You can use AeroLeads to view verified contact signals for Alan Zipkin at Global Relay, including work email, phone, and LinkedIn data when available.
Alan Zipkin holds Ma, Statistics from University Of Rochester.
Alan Zipkin is listed with skills including Enterprise Software, Pre Sales, Requirements Analysis, Crm, Solution Selling, Business Analysis, Technical Writing, and Document Management.
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