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Alan Zipkin Email & Phone Number

Technical Writer at Global Relay at Global Relay
Location: Westport, Connecticut, United States 21 work roles 3 schools
1 work email found @globalrelay.com 3 phones found area 212 and 203 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email a****@globalrelay.com
Direct phone (212) ***-****
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Current company
Role
Technical Writer at Global Relay
Location
Westport, Connecticut, United States

Who is Alan Zipkin? Overview

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Quick answer

Alan Zipkin is listed as Technical Writer at Global Relay at Global Relay, based in Westport, Connecticut, United States. AeroLeads shows a work email signal at globalrelay.com, phone signal with area code 212, 203, and a matched LinkedIn profile for Alan Zipkin.

Alan Zipkin previously worked as Technical Writer at Global Relay and Technical Writer at Consulting. Alan Zipkin holds Ma, Statistics from University Of Rochester.

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Email format at Global Relay

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{first}.{last}@globalrelay.com
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Profile bio

About Alan Zipkin

Alan Zipkin is a creative and versatile Enterprise Software Systems Technical Writer accomplished in explaining complex Information Technology products and services. An innovative, resourceful and team-oriented business systems specialist dedicated to providing the highest level of customer/user satisfaction through creative solutions to business challenges. Specialties:• Discovery / Requirements gathering and analysis • Custom presentations for clients, management and trade shows• Writing and editing technical and sales/marketing collateral • Design, implement and project management for production systems and proof-of-concept • Detailed responses to RFP requests and proposals• Developing and delivering customized training• Troubleshooting and resolving system problems• Application Design and DevelopmentOpen to new opportunities.

Listed skills include Enterprise Software, Pre Sales, Requirements Analysis, Crm, and 14 others.

Current workplace

Alan Zipkin's current company

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Global Relay
Global Relay
Technical Writer at Global Relay
Website
AeroLeads page
21 roles · 48 years

Alan Zipkin work experience

A career timeline built from the work history available for this profile.

Technical Writer

Current

Vancouver, BC, CA

Global Relay is a technology services company providing software-as-a-service electronic message archiving, instant messaging, compliance and supervision solutions with a focus on highly regulated industries

Jun 2017 - Present

Technical Writer

Consulting
  • Client: BNY Mellon / Project: Develop database of Due Diligence Questions (stored in PMAPS) to streamline answering process.
  • Develop style guide to assure consistent approach to language
  • Interview subject matter experts to review questions and confirm answers
  • Engage with legal experts to obtain approval for questions and answersClient: Purdue Pharma / Project: Work with Human Resources department to re-organize job descriptions.
  • Develop process to engage managers to solicit updated descriptions
  • Edit for consistency; update SuccessFactors HR system
May 2016 - May 2017

Sales Engineer

Nri

New York, NY, US

Pre-sales support for print services (2D and 3D), SaaS Print-to-Web eCommerce solution, construction information management system, high-resolution displays, and integrated digital document management solutions.- Developed suite of applications for product demonstrations.- Created demonstration scripts and conducted sales training

May 2015 - Nov 2015

Consultant / Technical Writer

Atlanta, Georgia, US

Client: Connolly Healthcare – On a short term assignment as part of a Technical Writer team, writing and editing policies, plans and procedures to ensure compliance with HIPAA regulations for protecting privacy of client Protected Health Information (PHI).

Feb 2015 - Mar 2015

Sales Engineer

Wallingford, Connecticut, US

  • Pre-sales support for national channel and direct sales team including sales traininig
  • Evaluate customer requirements and design and present proof of concept solutions including document/content management, workflow/business process management, imaging and electronic forms
  • Develop and perform custom demos and POCs; Compose RFP/RFI responses
  • Create and manage solution center tools and virtual machines to support sales efforts of business partners/resellers
Feb 2012 - Oct 2014

Consultant

US

Consulting engagements focusing on - SaaS application environment- Website development and maintenance- Technical Writing- Training

Jun 2009 - Jan 2012

Sales Engineer

Eqecat
  • Catastrophe modeling software and consulting firm with headquarters in Oakland, CASales Engineer
  • Provided pre-sales and post-sales support for Sybase-based Business Intelligence applications for property and casualty insurance and reinsurance companies/brokers and hedge funds
  • Worked with clients to gather system requirements, analyze business processes and to execute proof-of-concept
  • Planned and executed software implementation in distributed system environment
  • Introduced new products
  • Reduced cost of performing system upgrades through use of remote collaboration tools
Feb 2005 - Jun 2009

Business Development Specialist

Broadreach Partners
  • Outsourced Business Development firm supporting sales / marketing for the Information Technology industry
  • Developed marketing strategy and sales message for initial and follow-up contacts with "C" and director levels for clients in the Information TechnOutsourced Business Development firm supporting sales /.
  • Developed marketing strategy and sales message for initial and follow-up contacts with "C" and director levels for clients in the Information Technology market
  • Established and maintained relationships with prospects through structured contact (voice and e-mail) leading to setting 3-5 qualified appointments per week
Oct 2002 - Feb 2005

Adjunct Professor

Gibbs College Norwalk Ct

Taught Information Management and Database Design.

Sep 2003 - Jun 2004

Sales Engineer

Neuvis
  • Internet Rapid Application Development software for consulting firms, financial services companies and other firms engaged in eCommerce (acquired by IBM/Rational Software)
  • Coordinated resources necessary for effective sales effort and client application development for SDLC toolset
  • Created system prototypes utilizing proprietary design tools, Java and JavaScript
  • Custom demonstrations using collaborative software
  • Responded to RFP requests
  • Wrote/edited marketing and training materials
2000 - 2001 ~1 yr

Sales Engineer

Newbury, GB

  • Customer Interaction Management (CIM) software firm (acquired by Aspect)
  • Pre / Post-sales project management for sales of client/server and web-based CRM/Call Center software
  • Analyzed clients' database and LAN/WAN environments to assure proper system development and installation
  • Requirements analysis, demonstrated systems, responded to RFP requests and prepared proposals
Nov 1998 - Jun 2000

Application Design Consultant

Peterborough, Ontario, CA

  • Telecommunications products and services company (acquired by BlackBox)
  • Pre-sales project management for advanced client/server and telephony based enterprise CRM applications
  • Defined and presented functional specifications in structured statement of work including process/workflow
  • Responded to RFP requests and prepared proposal materials and collateral
Jul 1997 - Nov 1998

Applications Engineer

Eis

Atlanta, GA, US

Predictive Dialing Systems firm (acquired by SER)- Pre-sales / post-sales project management for sale and support of CRM/Call Center software - Prepared and delivered custom product demonstrations and customer education - Analysis of clients' database and network (LAN/WAN) environment - Requirements analysis, demonstrated systems and responded to RFP.

Jul 1995 - Jun 1997

Consultant / Technical Writer

Joseph E. Seagram & Sons
  • Wrote/edited user documentation for distribution application, including screen and field level help text
  • Developed technical writing/documentation standards
  • Provided systems and application training for technical writing/QA staff
Jan 1994 - Jun 1995

Senior Technical Marketing Representative

Eagan, MN, US

  • IBM Business Partner (no longer in business)
  • Consulting and training for mid-range and personal systems clients
  • Developed technical/marketing collateral and direct mail establishing and enhancing customer relations
1992 - 1993 ~1 yr

Systems Engineer

Ibm

Armonk, New York, NY, US

  • Consulting/technical sales support through innovative methods to assist end-users and business partners
  • Conceived and published award-winning monthly 50-page publication, distributed in printed and electronic form, generating improved customer awareness, satisfaction and sales
  • Research to resolve clients' technical questions and concerns
  • Installation and upgrading of hardware and software
  • Customized training
  • Wrote operations and administrative guide for IBM mid-range products
1987 - 1992 ~5 yrs

Senior Systems Engineer

Canaan Computer Corporation
  • Startup mini-computer company (no longer in business)
  • Systems installation/implementation plans with customers
  • Wrote and edited end-user documentation and training materials
  • Customer and peer technical education
  • Designed and implemented on-line information systems to manage corporate marketing database
1983 - 1987 ~4 yrs

Technical Product Manager

Cedarburg, WI, US

  • Relational database management software
  • Determined and implemented enhancements for SQL-like software product
  • Consulting support to field force on database applications Manager of Technical/Consulting Services
  • Managed and developed staff of consultants/applications developers
  • Service offerings including systems analysis, software conversion and training Senior Technical Consultant
  • Developed, maintained and documented database, executive information systems and graphics applications
1978 - 1983 ~5 yrs

Programmer Analyst

New York, NY, US

- Programmer/Analyst developing and supporting interactive and production applications written in COBOL, FOTRAN and APL- Actuarial Assistant

Jul 1973 - Jan 1978

Army Reservist

Arlington, Virginia, US

Aug 1970 - Oct 1971
Team & coworkers

Colleagues at Global Relay

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3 education records

Alan Zipkin education

Ma, Statistics

University Of Rochester

Bachelor'S Degree, Mathematics

Binghamton University

Science Diploma

Stuyvesant High School
FAQ

Frequently asked questions about Alan Zipkin

Quick answers generated from the profile data available on this page.

What company does Alan Zipkin work for?

Alan Zipkin works for Global Relay.

What is Alan Zipkin's role at Global Relay?

Alan Zipkin is listed as Technical Writer at Global Relay at Global Relay.

What is Alan Zipkin's email address?

AeroLeads has found 1 work email signal at @globalrelay.com for Alan Zipkin at Global Relay.

What is Alan Zipkin's phone number?

AeroLeads has found 3 phone signal(s) with area code 212, 203 for Alan Zipkin at Global Relay.

Where is Alan Zipkin based?

Alan Zipkin is based in Westport, Connecticut, United States while working with Global Relay.

What companies has Alan Zipkin worked for?

Alan Zipkin has worked for Global Relay, Consulting, Nri, Insight Global, and Westbrook Technologies (A Docuware Company).

Who are Alan Zipkin's colleagues at Global Relay?

Alan Zipkin's colleagues at Global Relay include Ravi Kumar Jonnala, Amruta Gandhi, Viktoria Khoruzhick, Andy James, and Lucas Clay.

How can I contact Alan Zipkin?

You can use AeroLeads to view verified contact signals for Alan Zipkin at Global Relay, including work email, phone, and LinkedIn data when available.

What schools did Alan Zipkin attend?

Alan Zipkin holds Ma, Statistics from University Of Rochester.

What skills is Alan Zipkin known for?

Alan Zipkin is listed with skills including Enterprise Software, Pre Sales, Requirements Analysis, Crm, Solution Selling, Business Analysis, Technical Writing, and Document Management.

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