Al Duncan work email
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Al Duncan personal email
Always striving for positive change, I help bind together product development, service delivery, and the customer to collectively deliver on goals while continually learning, improving, and enjoying the time together doing so. I draw energy and motivation from meaningful relationships, building high-performing teams, and exceeding delivery expectations. My strength in both understanding detail and seeing the big picture that, combined with my talent for connecting with people, allows me to truly understand a vision, its challenges, and how to best work together to deliver.Connect with me on LinkedIn using ►alasdair.r.duncan(at)gmail.com◄
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Chief Growth OfficerWebtools Apr 2023 - PresentChristchurch Central, Canterbury, Nz -
Client & Partnership DirectorWebtools Jul 2020 - Apr 2023Christchurch Central, Canterbury, Nz
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Product ManagerThe Media Suite Limited Jun 2018 - Jul 2020Christchurch, Canterbury, NzHelping to solve meaningful and complex problems and build clever solutions. -
Managing ConsultantOrion Health Jun 2016 - Jun 2018Grafton, Auckland, NzMember of the New Zealand Senior Leadership Team, managed a significant programme of work to deliver Orion Health’s Enterprise patient administration system (PAS) to all public hospitals across the South Island of New Zealand. Delivered New Zealand's first truly regional PAS, spanning Canterbury and Nelson-Marlborough regions. When fully implemented, Enterprise will replace eight existing patient administration systems, supporting the care for over 1 million people. Responsibilities include:- Leading, supporting, and developing the Service Delivery team.- Managing the programme of work to ensure software is delivered on time, to scope, and within budget.- Identifying, documenting, and managing project issues and risk.- All internal and external project reporting.- Providing the link between Product, Services, and customer.- Building, maintaining, and developing customer relationships.- Presenting updates to customer project and programme boards.- Defining and improving project processes and documentation -
Project ManagerOrion Health Sep 2015 - Jun 2016Grafton, Auckland, NzDelivered the first New Zealand Production release of Orion Health’s Enterprise patient administration system. Responsibilities included:• Developing, managing, and delivering to a detailed project plan.• Identifying, documenting, and managing project issues and risks.• All internal and external project reporting.• Building, maintaining, and developing customer relationships.• Ensuring team members worked to their strengths and delivered to plan.• Defining and improving project processes and documentation.
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ConsultantNsw Health Jul 2014 - Oct 2015St. Leonards, New South Wales, AuAppointed by NSW Health as one of 12 consultants (and only non-Australian) to their Whole Of Health Programme (WOHP) Redesign Panel, established to support Local Health Districts drive the whole-of-system change required to implement integrated care, and improve patient flow and access to care. -
Client Account Manager - South IslandHsaglobal May 2015 - Aug 2015Auckland, NzResponsible for: Pre-sales- Knowing the customers’ problems and goals and define solutions to meet their needs;- Documenting solutions and benefits to support customer business cases;Implementation:- Overall management of implementation of the HSAGlobal product suite including support for clinical and business process change;- Supporting customers through a range of roles from full project management to quality assurance to strategic advisory;- Producing Statements of Work for customer–specific product development, and managing their delivery to schedule, quality, and budget;Account Management:- Monitoring and reporting on performance against plan, budget, and KPIs;- Developing and maintaining strong customer relationships;- Maintaining a detailed understanding of customer goals, challenges, and needs;- Ensuring services offered exceed customer expectations; -
Implementation ConsultantHsaglobal Jan 2012 - May 2015Auckland, NzDeveloped and implemented new models of care including patient-centred ‘Care Plans’, Care Coordination, multi-disciplinary ‘Care Teams’, Acute Plans for acute demand management, and Advance Care Plans; managed changes to, and delivery and implementation of, HSAGlobal’s Connected Care Management System (CCMS) to support these new models of care;Managed delivery and implementation of CCMS enhancements to support the Medication Management Service, including patient assessments, medication adherence plans, and a medication list for reconciling medications and generating yellow cards;Managed relationships with stakeholders including CDHB’s Executive Management Team, Decision Support, Planning and Funding, Information Services Group, and clinical service leads; Pegasus Health’s executive, infrastructure, and application support teams; Canterbury Clinical Network’s Alliance Leadership Team, Integrated Family Health Services Governance Group, and Collaborative Care Programme team; and the South Island Alliance Programme Office;Managed testing, delivery, and deployment of scheduled releases of CCMS to Canterbury test, pre-production, production, and training environments.
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Public Health AnalystCanterbury District Health Board Nov 2008 - Jan 2012NzProvided whole-of-system analysis of patient journeys to support the CDHB’s multiple change initiatives;Member of the Canterbury Clinical Network’s Urgent Care Workstream, redesigning models of care to meet newly mandated ED 6-hour targets;Worked with secondary, primary, and community health services to develop outcomes and reporting frameworks;Member of Canterbury Earthquake Response Authority (CERA) Community Wellbeing Planners’ Group, developing multi-sector approach to planning and coordinating post-earthquake social recovery. -
Project ManagerUniversity Of Otago Jan 2007 - Nov 2008Dunedin, Otago, NzProject Manager of a 2-year, $1.6 million influenza screening project funded by the United States Centres for Disease Control and Prevention (CDC);Recruited and managed a staff of 40 research assistants and nurses;Established, developed, and managed relationships with Air New Zealand, Qantas, Jetstar, Christchurch International Airport Limited, Aviation Security, Customs, and the New Zealand Ministry of Health’s Director General of Health;Lead author and contributor to multiple academic publications and presentations.
Al Duncan Skills
Al Duncan Education Details
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University Of OtagoEpidemiology -
University Of CanterburyBiochemistry
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Burnside High School
Frequently Asked Questions about Al Duncan
What company does Al Duncan work for?
Al Duncan works for Webtools
What is Al Duncan's role at the current company?
Al Duncan's current role is Chief Growth Officer at Webtools.
What is Al Duncan's email address?
Al Duncan's email address is al****@****govt.nz
What schools did Al Duncan attend?
Al Duncan attended University Of Otago, University Of Canterbury, Burnside High School.
What skills is Al Duncan known for?
Al Duncan has skills like Healthcare, Healthcare Information Technology, Project Management, Business Analysis, Change Management, Strategy, Business Process Improvement, Strategic Planning, Program Management, Requirements Analysis, Software Project Management, Project Delivery.
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