Alashana Stead Email and Phone Number

With over 10 years of work experience in various retail roles, I am passionate about delivering exceptional customer service, managing store operations, and leading high-performing teams. I have a Certificate II in Business Administration, which enables me to handle administrative tasks, such as inventory management, payroll, and reporting, with efficiency and accuracy. As a Floor Manager at MECCA Brands, I share the MECCA vision and values with my team and customers, and foster a culture of collaboration, learning, and fun.In my current role, I am responsible for leading the team that engages customers across all categories and store zones, ensuring a smooth and seamless customer experience. I coach and mentor my team members, and provide them with feedback and recognition. Some of the skills that I use daily are customer relationship management, problem solving, and communication.