Anne L. Email & Phone Number

Santa Monica, California, US

Austin, Texas, US

Denver, CO, US

Denver, Colorado, US

AR follow up with commercial payers to resolve coding, records, authorization, and other denial reasonsSpearheaded organization project for paid to patient balances.Executed revisions on all main appeals letters to create more concise, accurate, and relevant appeals Created guides for workflow processes to simplify portal access and navigationQuickly took.

Centennial, Colorado, US

• Follow-up tasks for claims that did not receive a response, were denied, or were rejected through portals, phone calls, and EOB review.
• Resolved denial errors with other departments such as billing and coding while communicating with the payer.
• Determined eligibility for benefits and coordination of benefits for order of filing.
• Assisted with posting of payments and research of missing checks.
• Worked correspondence including authorizations, request for medical records.
• Supported our customer service department inquiries regarding patient bills and resolved errors.

New York, NY, US

• Handled claims consistent with client and corporate policies, procedures, best practices and regulations
• Exceeded clients' expectations by compassionately gathering required medical information to complete FMLA claims applications in complex, fast paced and challenging environment
• Documented and communicated timely claims information while supporting accurate outcomes
• Delivered exceptional customer service to claimants by communicating important information and patiently listening to all issues
• Received ratings of exceeding expectations for annual reviews within the top 10% of team performance

New York, NY, US

• Focused employees toward operating productively and working on task to meet business and customer needs
• Trained and mentored new employees to maximize team performance
• Directed training and retraining of employees to boost performance and enhance business results with an emphasis in credit sales