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Alayna Krause is listed as Network Support Specialist at PenTeleData, a company with 142 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Alayna Krause.
Alayna Krause previously worked as Technical Support (Substitute) Assistant Trainer at Penteledata and Technical Support Team Lead/Supervisor at Penteledata. Alayna Krause holds Bachelor Of Science - Bs, Information Technology from Pennsylvania State University-Penn State Lehigh Valley.
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I graduated in 2020 with a degree in Information Science and Technology at the Pennsylvania State University. I have experience with troubleshooting IT issues at my current job, and I am even more excited for all the possibilities in the world of IT. I am hoping to make more connections in the world of Information Sciences, and look forward to working with those who want to explore and expand the immense possibilities within the world of technology.
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United States
Create and update customer account profiles with current contact informationCreate and update work schedules on a bi-weekly basisProcess equipment RMAs for failed componentsProcess subpoenas for law enforcement agencies (which may include court appearances)
Work one on one with new employees or in a group environment and assist current trainer as neededAssist with delivering individual and/or group training and instructional programsResearch advancements in technologies and methods to evaluate the effectiveness of training and development programs
United States
Review customer calls to confirm staff is following policy and procedures as outlined, ensuring customer satisfactionWork directly with other departments to help resolve advanced customer problems or major system/network problemsFollow department policies, procedures and guidelines as outlinedAssist with reports as requested and/or needed
United States
Troubleshoot dial up, DSL, cable support calls as well as any e-mail and phone issues through a variety of operating systemsMake outgoing courtesy calls to resolve any issues and ensure customer satisfactionProvide excellent customer service to avoid escalation to supervision or managementMaintain appropriate records of customer calls and problems in the.
Allentown, Pennsylvania Area
Troubleshoot any challenges with the computer system.Train employees to work efficiently and provide excellent customer service while ensuring seamless operation.Offer emergency care and treatment as required until the arrival of emergency medical services.Sold 100 memberships in 3 years.
Reviewed network architectures, operating systems data, backup systems and VPN for many different industriesPerformed preparation work for a medical office location to upgrade ERP and CRM systems on several dozen workstationsResolveesolved data backup consistency issues due to Microsoft Office patch issuesProgrammed an elevated version of Windows 10, LTSC.
Other employees you can reach at penteledata.net. View company contacts for 142 employees →
Lauren Thompson
Colleague at Penteledata
Palmerton, Pennsylvania, United States, United States
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MB
Marge Beahm
Colleague at Penteledata
Palmerton, Pennsylvania, United States, United States
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TM
Tina Madden
Colleague at Penteledata
Jim Thorpe, Pennsylvania, United States, United States
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JS
Jonathan Steber
Colleague at Penteledata
Lehighton, Pennsylvania, United States, United States
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CB
Coleen Bretz
Colleague at Penteledata
Lehighton, Pennsylvania, United States, United States
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WH
Wayde Haydt
Colleague at Penteledata
Lehighton, Pennsylvania, United States, United States
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JS
Justin Souders
Colleague at Penteledata
Bethlehem, Pennsylvania, United States, United States
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NH
Nicholas Holubek
Colleague at Penteledata
Laurys Station, Pennsylvania, United States, United States
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DB
Dawn Brenkert
Colleague at Penteledata
Allentown, Pennsylvania, United States, United States
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CY
Cole Young
Colleague at Penteledata
Palmerton, Pennsylvania, United States, United States
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Quick answers generated from the profile data available on this page.
Alayna Krause works for PenTeleData.
Alayna Krause is listed as Network Support Specialist at PenTeleData.
Alayna Krause is based in United States, United States, United States while working with PenTeleData.
Alayna Krause has worked for Penteledata, The Fitness Plaza, and Interactive Esolutions.
Alayna Krause's colleagues at PenTeleData include Lauren Thompson, Marge Beahm, Tina Madden, Jonathan Steber, and Coleen Bretz.
You can use AeroLeads to view verified contact signals for Alayna Krause at PenTeleData, including work email, phone, and LinkedIn data when available.
Alayna Krause holds Bachelor Of Science - Bs, Information Technology from Pennsylvania State University-Penn State Lehigh Valley.
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