Alba Dingom Email and Phone Number
Dedicated, empathetic, and enthusiastic professional with a track record of delivering extraordinary results in customer service, developing and overseeing client relation problems, shop management, orders handling, ecommerce and sales negotiations throughout my career. Energetic woman passionate about communication and services related businesses. Strong 4+ years in retail shop management: in providing excellent service to customers growing establishment reputation, trend junior staff, and team player. Possesses hospitality skills, experience and ability to provide prompt and courteous service I love making customers smile. In depth knowledge of standard operating process of Hotels, Restaurants Resorts and customer psychology. My specialties include: 1. Customer service 2. Retail shop management 3. Team management 4. Customer relations management I am seeking a decisive, challenging role as a Flight Attendant to carry on my career in the customer service industry and to create excellent client relationships that can positively influence the growth of the organization.
Gelato
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Shop ManagerGelato Apr 2021 - PresentDubai, United Arab Emiratesof new I am currently working as a shop manager and sales team lead where I am always in charge shop and food truck management for major events, beach clubs, etc. • Manage shops, organize items and manage inventories. • Manage and process local and online orders to maintain 100% customer satisfaction records. • Manage and assist street teams for advertisement and customer gathering. • Serve customer sensibilization to specify and recipes of artisanal gelatos. -
Retail Sales RepresentativeJumeirah Hotels & Resorts 2021 - 2022Dubai, United Arab EmiratesI worked at the role of retail sales and coffee specialist for one year for the same hotel where I brought efficiency to the business process by establishing best practices and improving methodologies in place.• Managed order for large coffee businesses often near full capacity (60+ sitting area). • Manage room organization ensuring tidiness and customer satisfaction at all time. • Operated OPS terminals, payment etc. -
Shop ManagerTerrific Coffee Mar 2018 - Dec 2019United Arab Emirates• Managed shops, trained waitress and improved process. • Improved customer satisfaction records by monthly meeting with owners to report improvement and increase profitability.
Alba Dingom Education Details
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University Of DoualaCommunication And Media Studies
Frequently Asked Questions about Alba Dingom
What company does Alba Dingom work for?
Alba Dingom works for Gelato
What is Alba Dingom's role at the current company?
Alba Dingom's current role is Shop Manager @Gelato | Proficient In Customer Service | Seeking Opportunities For Flight Attendant Roles.
What schools did Alba Dingom attend?
Alba Dingom attended University Of Douala.
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