Quality Control Specialist
Austin, Texas, United States
As a dedicated Quality Control Specialist at Falcon Coffees North America, I established the Quality control department and play a pivotal role in ensuring the highest standards of quality and consistency in our green coffee offerings. - Cupping and Evaluation: Conducting thorough cupping sessions to assess and grade green coffee samples, employing industry-standard protocols such as the Specialty Coffee Association (SCA) cupping form.- Quality Assurance: Implementing and maintaining stringent quality control measures throughout the coffee supply chain, from origin to warehouse, to safeguard the integrity of our coffee beans.- Vendor Relationships: Cultivating strong relationships with coffee producers and suppliers worldwide to facilitate open communication channels, ensuring quality expectations are met.- Supporting Specialty Sales Department:*Collaborating with the Specialty Sales department to provide expertise on flavor profiles, sourcing, and quality characteristics, contributing to the development of targeted sales strategies.- Data Analysis: Utilizing analytical tools and techniques to interpret cupping results and other quality metrics, providing actionable insights for continuous improvement.- Documentation and Compliance: Ensuring meticulous documentation of quality-related data, including cupping scores, sensory evaluations, and compliance with industry standards.- Collaboration with Supply Chain Teams: Working closely with supply chain and logistics teams to address quality-related concerns promptly and proactively prevent potential issues.- New Product Development: Collaborating with product development teams to introduce new coffee offerings, providing expertise on flavor profiles, sourcing, and quality characteristics.- Hosting Cupping Events: Organizing and hosting cupping events for internal teams, external stakeholders, and clients to showcase our premium coffee offerings and strengthen relationships.