Alba Torné Email & Phone Number

Munich, Bavaria, Germany

Munich, Bavaria, Germany

- Serve as the primary point of contact for the Roadsurfer travel partner portfolio.- Act as the operational interface between external travel partners, the Customer Success Team, and the product team to facilitate seamless communication and collaboration. - Collaborate closely with partners to determine integration requirements, providing individualized.

Munich, Bavaria, Germany

- Provide support to Spanish, English, and Global-speaking customers before, during, and after the booking process, including assistance with correcting personal data and cancellations.- Manage internal projects to optimize processes within the team. - Facilitate onboarding to Holidu customer service operations for other company members on essential.

Munich, Bavaria, Germany

- Welcoming guests at the hostel and processing their registration - Check in/ Check out - Expertly managing reservations through online channels (ASSD), emails, and over the phone - Assigning rooms and distributing key cards with Dialock Hotel such as working closely with housekeeping- Comprehensively responding to customer emails and calls - Providing.

Barcelona, Cataluña, España

- Provide product sales and consulting assistance- Manage product arrivals and deliveries- Enter products into the database- Offer customer service by addressing inquiries and concerns

Barcelona, Cataluña / Catalunya, España

- Offer customer consultation, product sales, and customer service - Attend to customer inquiries in a timely and professional manner- Customer service adressed in: catalan, spanish and english

Barcelona, Cataluña / Catalunya, España

- Assess customer memberships and manage gifts to bring to their room - Welcome and check-in customers at the restaurant area and provide customer service - Manage and design posts for all social media accounts - Answer customer comments and inquiries on TripAdvisor, Booking, and other platforms - Revise and check room categories according to company.

Múnich Y Alrededores

- Serve as both Opening and Closing Manager - Provide customer service in English, Spanish, and German- Close the register (cash and Visa) and manage the restaurant keys- Take orders, answering questions and ensuring customer satisfaction