Flexible, easy to adapt to changes. Active, analytical, constantly learning and developing. Responsible, diligent, proactive and with leadership skills. Strong ability to work in a team and make decisions in critical situations or under pressure.More in detail:I am a specialist and passionate about:Project management, from definition to execution and monitoring.Strategic planning, from environmental analysis to objective and action definition.Customer experience, from design to measurement and improvement.Team management, from selection to motivation and development.I love what I do, and I am certain that constant improvement and growth are the key to success.Experience is a degree, and I am proud to have participated in large-scale projects in different sectors and companies, where I have been able to:Implement different CRM, management tools or communication channels, to optimize processes and internal and external communication.Design training plans that not only educate, but also convey the brand essence and generate internal career.Implement differential selection processes that ensure the detection of talent, to incorporate the best professionals to the team.Design different key strategies with a direct impact on the profitability of the projects and on the human team of the same, to achieve the expected results and exceed expectations.I am convinced that taking care of the details makes the difference. That is why I believe that the human team within each project must be taken care of as the highest quality resource and that any company that takes care of its quality service and/or product that it offers, must ensure to offer that same quality in its internal processes.