Alba Leal Email & Phone Number

I am a second year BA (Hons) Business and Management student at the University of the West of England, with a Certificate of Distinction and a proven track record in both academic and professional environments. My passion lies in data analysis, financial markets, and process improvement, demonstrated by my coursework and experience in legal and business settings. Currently working part-time as an Office Assistant in the Mortgage Enforcement Department at TLT LLP, I have developed a strong understanding of legal procedures and document management, particularly working with FTSE 100 clients. I am skilled in using legal management systems to streamline processes and enhance team efficiency. Additionally, I have trained colleagues and created training manuals, which helped standardise operations and reduce errors. In previous roles, I developed excellent customer service and teamwork skills, managing high-pressure environments and mentoring new team members. Fluent in both English and Spanish, I am proficient in Excel, PowerPoint, and SPSS, with solid technical skills in data analysis, financial reporting, and market research. I am driven by opportunities to contribute to impactful projects, enhance my professional skills, and further my understanding of business and management.