Communication & Influence – establishes rapport, trust and credibility with technical and non-technical stakeholders, listening actively to others and presenting technical solutions clearly and persuasively to effectively influence decision-making and negotiation.Business Partnering – works collaboratively with cross-functional stakeholders, consulting actively to understand emerging business priorities, analyse requirements and develop technical solutions which drive continuous improvement in operational performance and customer experience.Organisation & Planning – determines clear priorities, in line with strategic and operational objectives, and develops work plans accordingly, managing time and resources with agility to ensure results are achieved on time and within budget across multiple concurrent tasks and projects.