- Drive and achieve both individual and team objectives, being accountable for sales results.- Welcome clients and provide an exceptional customer experience throughout their visit.- Advise clients on the full range of brand offerings and product categories, tailoring recommendations to their preferences.- Build strong, long term relationships using various clienteling tools to foster brand loyalty and repeat business.- Actively contribute as a team player, participating in all activities aimed at achieving the store's overall objectives.- Provide in depth product knowledge, fashion expertise, and styling advice to enhance the customer shopping experience.- Proficient in Microsoft Office, utilizing it for reporting, tracking performance, and operational support.

- Increased store revenue by 23% in 2023 compared to 2022 through targeted sales strategies and effective team collaboration. - Consistently achieved both individual and team objectives, enhancing overall store performance. - Managed product entry and delivery note registration, streamlining inventory control and ensuring stock availability. - Implemented a new organizational system for the warehouse, significantly improving inventory tracking and operational efficiency. - Executed product transfers with accuracy and timeliness. - Applied advanced retail sales techniques to boost customer engagement and conversions. - Proficient in Microsoft Office, using it to track KPIs, generate reports, and manage administrative tasks. - Possess expert knowledge of lasts, fabrics, leathers, and aftercare, providing customers with informed advice. - Actively participated in internal team store challenges, contributing to the best revenue results compared to other EU stores.

- Managed bar and cafeteria operations, ensuring smooth service and high quality customer experiences.- Plated and served dishes directly to clients, utilizing cultural knowledge and storytelling to enhance the dining experience.- Applied storytelling techniques to increase units per transaction (UPT) and drive customer engagement.- Implemented logistics techniques such as FIFO to minimize food waste and optimize inventory control.- Managed reservations and cancellations efficiently using Cover Manager, ensuring seamless service.- Handled cash control, ensuring accurate and secure financial transactions.- Prepared rooms to maintain high standards of cleanliness and readiness.- Proficient in Microsoft Office and Prezo, utilizing both for operational tasks and reporting.

- Meet and exceed store sales and other commercial KPIS.- Lead and develop a team of store staff.- Implement visual merchandising techniques and maintain constant product rotation.- Manage inventory levels and ensure precise restocking of items.- Maintain the internal website by updating product photo books and their respective descriptions.- Ensure excellent customer service and resolve any issues or complaints.- Organize weekly schedules.- Full control of the POS system.- Responsible for opening and closing (cashier and store).- Proficient in Microsoft Office.- Team leadership and teambuilding.

- Played a pivotal role in helping with inventory and stock management to optimize warehouse logistics.- Ensured excellent customer service and resolved any issues or complaints.- Implemented strategic visual merchandising techniques to optimize product visibility and enhance the shopping experience, regularly refreshing displays in line with new trends and the brand's unique aesthetic.- Met and exceeded store sales and other commercial KPIs as a team player.- Provided the best client and customer experience.- Gave fashion advice.

- Success orientation- Offering organizational tools and study techniques to increase concentration- High communication skills