Highly enthusiastic customer-oriented logistics and operations coordinator. Passion for problem solving, interpersonal, negotiation and communication skills. Detailed oriented, innovative, building long term relationships, team player, exceeds company goals for customer satisfaction and growth. Core Competencies • Troubleshooting Accounts • Pricing / Quoting Customers• Operations Management • Written Reports• Team Building / Leadership • Expediting Deliveries• Tracking and Tracing • Sales Force SupportACCOMPLISHMENTS• Analyzed documentation procedures reducing cost by $10K to $15K per week• Developed and managed orders given by customers which helped gain 25% referral sales from existing satisfied customers and maintained over 50% of the company’s revenue for over 5 years• Closed sales transactions and consistently exceeded targets by 15% each quarter• Negotiated with vendors resulting in reduction of costs by 15% and increased profits by 25%• Established and negotiated with international forwarding agencies, in acquisition of new business across the country increasing the volume of imports and exports• Monitored shut out shipment (PIPES) to arrive and be delivered prior to expiry of Letter of Credit (L/C) preventing huge fines and penalties • Acquired large shipment of 86 containers through persistent follow up and consultancy on L/C procedures, resulting in a profit of US$ 40K