Albert Arguelles Email & Phone Number

Miami, Florida, United States

Miami, Florida, United States

Miami, Florida, United States

Miami, Florida, United States

• Oversee all aspects of operations for the most high-volume department within the arena, accounting for more than 70% of the facilities' $20 million valuation.
• Coordinate the development and implementation of beverage programs that support concept clarity and take advantage of local beverage opportunities
• Ensure the implementation and continuous adherence of all corporate beverage program initiatives
• Provide ongoing professional development to team members with an emphasis on sales, service, and product knowledge to ensure operational success, foster favorable customer experiences, and exceed performance metrics
• Develop and maintain strong partnerships with vendors, and assist in the development of mutually beneficial programs
• Monitor sales within the concessions departments and make appropriate adjustments to drive sales and profitability

Miami, Florida

• Fully managed the renowned Dewar’s Clubhouse within the American Airlines Arena. Dewar’s is the premium dining experience available to VIP guests and Premium ticketholders of the AA arena and provides the finest dining.
• Due to superior performance and team management ability, tasked with providing logistical and operational support to high-volume entertainment venues across the US including Multiple PGA Championship tournaments, the.
• Served as a key contributor for the staff management at the nationally recognized Alpha Kappa Alpha Annual Convention. Successful efforts resulted in the seamless plating of 25,000 dinners by 40+ team members including.
• Generate and review financial reporting to include budgeting/P&L reports, forecasting, and projected labor/sales
• Navigated all aspects of employee management within the restaurant. Areas of priority include (but are not limited to): interviewing, hiring, training, disciplinary coaching, performance improvement plans, and.

American Airlines Arena, Miami FL

• Responsible for managing operations of all arena flagship lounges as well as the seat-service team that operated as a separate entity from restaurants and lounges
• Navigated all aspects of employee management including (but not limited to): interviewing, hiring, training, disciplinary coaching, performance improvement plans, and continuously monitoring key performance indicators.
• Ensured that team members prioritized customer service to support organizational vision and event sales goals
• Generate and review financial reporting to include budgeting/P&L reports, forecasting, and projected labor/sales

• Oversee the performance of 30+ Suites Service team members to include training with a focus on the customer experience to support sales goals, assigned cost goals, and budget goals
• Ensures execution of all menus, promotions, and programs as outlined by the Director of Operations in accordance with Levy standards
• Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
• Due to superb performance, designated to oversee the development and ongoing performance of the Opening Team at Marlins Ballpark in 2012. Scope of responsibility included 30+ team members, 43 premium suites, a.

Aventura, FL

- Line cook. Daily operations of either the Pasta or Sauté station- Maintaining a clean and safe work area while adhering to state and OSHA regulations- Designated Trainer: Certified on both stations and tasked with training incoming team members- Cross-trained to operate neighboring stations ( Fry & Flat-Top)

High School Diploma, High School/Secondary Diplomas And Certificates

Certificate In Culinary Arts, Culinary Arts/Chef Training