Albert Lou Email & Phone Number

San Francisco, CA, US

Advising early-stage to late-stage technology startups on business architecture, marketing strategy, sales strategy, product strategy and pricing, enterprise architecture, cloud technology, and artificial intelligence.➨ Clients have included: Cloud computing and enterprise software company that offers a no-code development platform-as-a-service (PaaS) for.

Dublin 2, IE

• Headed the Financial Services vertical for the West, and strategic initiatives for telecommunications, consumer products, energy, health, and public sector clients. Advised executive leadership of Fortune 500.
• Directed teams of 300+, across international geographies and ISV partners, in the successful delivery of $200M+ digital transformation initiatives.
• Led global product team in the design and development of a cloud vaccine management system for a large Public Sector state client which won a 2021 Innovation Award from the National Association of State Chief.
• Grew FS West sales from $25M to $55M+ and revenue from $20M to $50M+ in 3 years, and surpassed sales targets by 20% YOY and revenue targets by 10% YOY.
• Generated $220M+ in new business.

New York, New York, US

• Headed the product development, marketing, and sales enablement of AI GTM offerings that influenced $48M+ in global opportunities annually.
• Led product team in the design and development of AI chatbots / capabilities / applications that enhanced marketing, sales, service, support, and customer experience. AI technologies included: enterprise AI.
• Generated $20M+ in new business from strategic clients in North America, Europe, Asia, and Latin America.

Armonk, New York, NY, US

• Managed the North America Salesforce Delivery practice consisting of 250+ people. Awarded the IBM 100% Club award which honors the top 1% who exceeded sales and service goals.
• Generated $20M+ in new business from strategic clients in North America and Europe.

Bangalore, Karnataka, IN

• Advised on the building of Infosys’s Salesforce.com Center of Excellence, including goals, scope, structure, processes, and assets.
• Directed the global Salesforce delivery team at Infosys’ largest client and one of Salesforce's largest clients: a Fortune 100 global satellite service provider serving 26 million subscribers and earning revenues of.

Oakland, California, US

• Built a consulting team of analysts / consultants / project managers / program managers / specialists to execute KP's strategic initiatives in health plans, sales / marketing / customer service, and business technology.
• Strategized with thought leaders on the transformation of KP's existing technology architecture into a 21st century architecture capable of maintaining its industry leadership position.
• Developed $25M+ business case to initiate an enterprise-wide systems design and development program that would maximize KP's financial benefits under new healthcare reform legislation and business intelligence.

San Francisco, California, US

• Architected sales, customer support, business intelligence, and mobile capabilities for Salesforce.com’s two largest clients.
• Transformed client global delivery models into Salesforce.com best-in-class models
• Trained strategic partners, client business teams, and client technical teams on the Force.com platform and development environments / languages / tools, and guided them in the development of their Salesforce.com.
• Led the first-ever implementation of new technologies Apex and VisualForce into Salesforce's commercial customer environments, and pioneered the adaptation of these technologies into Salesforce.com's call center.