Albert Baca Email & Phone Number

Albuquerque, Nm, Us

Dallas, Texas, Us

Reston, Va, Us

• Build good relations with customers at Los Alamos National Labs and Sandia National Labs• Attended the 2018 Los Alamos National Labs safety show and helped generate awareness to our company by handing out promotional items and engaging in conversation with researchers about our products and services• Prepare chemical tracking documents for federal government laboratory sites• Built a report of all Certificate of Analysis documents for Sandia National Labs’ government audit • Create sales metrics on excel for sales teams including data entry and graphing for company presentation

Albuquerque, Nm, Us

Gained experience from marketing leaders in New Mexico on different types of marketing for multiple industries.

Irvine, California, Us

• Ensured great sales and customer service performance of sales team through training, coaching, support, and supervision• Led by example by maintaining high level sales statistics and by modeling great selling behaviors• Reviewed individual reports with sales associates and helped them elevate their sales statistics• Trained new sales associates on providing great customer service, selling techniques, product knowledge, and store operations• Worked with management to set sales expectations for the day and successfully outperformed on last year’s sales numbers • Assisted in spotting and deterring ORC (organized retail crime) through exceptional customer service and team communication• Executed the sales driver role • Resolved and mediated customer concerns• Co-managed the Albuquerque Tilly’s Instagram page to drive additional traffic to the store during peak seasons

Albuquerque, Nm, Us

• Supervised a team of 4-5 people on most weekends and 2-3 people on regular nights• Successful in getting orders out early and on time, ensuring food quality expectations and rules were met and followed• Worked actively with management to ensure successful execution of company goals and standards• Trained new crew members on store operations of food handling, preparation, and providing great customer service• Completed employee performance reviews and helped them become more efficient and successful at their jobs (very rewarding experience)

Bachelor Of Business Administration - Bba, Marketing Management

Master Of Business Administration - Mba, International Marketing