Albert Becker Email & Phone Number

Springfield, Pa

Formerly at previous locations: Strawbridge’s (Springfield, PA) and Wanamaker/May Department Store (Philadelphia, PA)Area Sales Manager • Supervise and implement selling techniques that motivate sales staff to meet productivity goals• Perform individual associate observations monthly and annually to keep on track with performance evaluations• Analyze business trends on a daily, weekly, monthly and quarterly basis to ensure department sales goals will be met• Accountable for… Show more Formerly at previous locations: Strawbridge’s (Springfield, PA) and Wanamaker/May Department Store (Philadelphia, PA)Area Sales Manager • Supervise and implement selling techniques that motivate sales staff to meet productivity goals• Perform individual associate observations monthly and annually to keep on track with performance evaluations• Analyze business trends on a daily, weekly, monthly and quarterly basis to ensure department sales goals will be met• Accountable for customer inquiries and feedback through various channels including in-house interactions and online reviews; must act on responses in a timely manner• Work with other department managers and associates through open communication and cross training efforts• Recruit and interview applicants for various positions throughout the store per Macy’s policies• Complete audit functions of cash and credit card transactions within various store systems• Manage time responsibly to guarantee all tasks are performed to run daily store operations smoothly Show less

Wynnewood, Pa

• Managed and developed sales associates to be knowledgeable of products and to handle customer demands• Oversaw supervision of associates and assignments to maximize performance and ensure all associates perform in a friendly professional manner at all times• Strategically managed the store inventory and availability to accomplish both store revenue and guest service needs• Ensured all customer requests are handled promptly, accurately and with utmost courtesy

Philadelphia, Pa

• Managed staff through training and administrative efforts to improve the customer experience• Promoted teamwork and cooperation among all team members to drive corporate strategies and sales goals• Complied with company standards, policies and rules

Retail Management

Education record