Albert Benjamin Dowell Email & Phone Number

Franklin, Tennessee, United States

• Essential Responsibilities
• Partners with Competitive Insights to understand annuity product offerings and other industry trends.
• Assists in the creation of Jackson product training materials for sales force, other internal departments and Executive Management.
• Conducts internal and external research projects upon request.
• Assists in the management of existing product line.
• Performs role of subject matter expert for assigned products.

Nashville Metropolitan Area

• The primary point of contact and help facilitate Cooperate and National Accounts end of lease processes.
• Helped drive sales for Caterpillar Financial Extended Protection Warranty for the customer who were extending their lease or purchasing their machine
• Work with customers’ executive management team to help develop leasing solutions that best fit their business model and equipment needs.

Nashville, Tennessee

• Help develop and execute plans for Oracle deployment, a major accounting system launch, for the revolving line of credit product.
• SME on a project that reduced outstanding aged invoices and reconciled items by more than $5M, reduced the number of aged credit memos by more than 1700 and reduced the inflow of the new aged items to a very manageable.

Greater Nashville Area, TN

• Refined and developed reporting for weekly auctions that grossed $2M - $4M in sales per week. The report highlighted auction sales trends that gave management insight into seasonality in auction sales for specific.
• Created a system that allowed for more effective and efficient assignment of over $3M- $5M in assets per week to Ritchie Brothers and Iron Planet Auctions. Additionally, I was the central point of contact and liaison.

Nashville, Tennessee

• Project lead for developing paperless accounts payable process for dealer repair and inspection invoices. The project increased the turn rate on invoices being processed by
• 1-2 days and reduced all paper invoices, thousands of sheets of paper, to zero

Nashville, TN

• The central point of contact for the Canadian team and responsible for accurate processing of wires, lockbox, and direct debit of a $1.2 Billion portfolio
• Key contributor in implementing the Lean Methodology for Canadian direct debit

Franklin, TN

• Client Service Advocate/Specialist, Jackson National Life InsuranceFranklin, TN —Oct. 2010-PresentAs a Client Service Specialist/DRG associate at Jackson my primary role is to provide each customer with world class.
• Promoted to Dedicated Resource Hunt Group (DRG) for life insurance 2013
• Promoted to Client Service Specialist September 2012
• Help pilot and initiate the current mentor/mentee program
• Completion of LOMA 281 and 291
• Completed Fixed Annuity training November 2013