Albert Blacks Email & Phone Number

United States

San Antonio, Texas, United States

In this current role as Senior Cashier, I am producing excellent customerservice by accomplishing clients' orders in line with customized needs.Furthermore, I am finalizing and recording all transactions and collectingcash with 100% accuracy while supporting customers with Starbucks kioskoperating as needed. Moreover, I am administering and maintaining high quality customer experience within cafeteria by ensuring front endcleanliness along with efficient customer dealings.Some Key Accomplishments Includes:• Maximized customer satisfaction, retention, and repeat business byutilizing remarkable communication and interpersonal skills while assistingvalued customers.• Cultivated and sustained positive business relationships with valuedcustomers by evaluating, addressing, and resolving patron's potential issuesand concerns with priority.• Collaborated with management to ensure proper inventory reviews in linewith company purchasing needs to satisfy and meet the client's forecasteddemands.

San Antonio, Texas, United States

In that role as Brand Ambassador at PMG Retail and Entertainment, I hadestablished and directed numerous public events and programs that createdgreat entertainment as well as superior customer service experience alignedwith pre-defined business objectives and goals. I had organized andimplemented multiple events in various HEBs that maximized product sales,brand awareness, and product penetration for various wine and beer brands.List of My Key Achievements:• Received appreciation from multiple Wine Managers of the HEBs for engagingvalued customers, optimizing sales in stiff competitions, and consistentlyexceeding clients' and stakeholders' expectations by over 110%.• Cultivated and maintained positive rapport with Wine Stewarts and keymanagers across multiple HEB locations through the execution of excellentcommunication and interpersonal skills.• Maximized business growth as well as an image by leading up to 10 storesites as a successful company's Brand Ambassador.

San Antonio, Texas

As Operation Manager, I had cultivated effective partnerships with keycourier companies, including All Med Express, Data Rush, City Sprint,Dynamic, and COSA to provide trusted, safe, and on-time transportation anddistribution service for different products, such as prescription drugs,medical specimens, and documents.Some Proudest Accomplishments Includes:• Organized, directed, and evaluated workflow processes and ensured thehighest levels of customer service, accuracy, and on-time compliance alignedwith clients' business needs.• Cultivated and sustained positive strengthening relationships with valued clients by engaging and driving exceptional customer service on variousbusiness products and offerings.