▪Manage the day-to-day operations to ensure breakthrough results daily.▪Manage employee’s daily to sustain the freshness of the products.▪Manage employee’s service time, assign accurate staffing of the store; maintain satisfaction of employee’s throughout their assigned shift. ▪Maintain staff job results by coaching, daily feedback, and disciplining employees on a day-to-day basis. ▪Track inventory and expenses ▪Keep equipment running by following operating instructions; avoid maintenance break down by performing preventive maintenance.

▪Conducted quality door to door presentations by soliciting new and existing Time Warner Cable customers ▪Accurately completed and maintained customer records of services, equipment request and the privacy of subscriber’s data.▪Achieved and established all sale goals and quotas.▪Followed up with new customers to insure product was installed and functioning well

▪ F&B Supervisor in the day-to-day operation▪Supervised employees service time, accurate coverage of the floor, satisfaction of guests’ experience on an assigned shift ▪Successfully investigated, defused and resolved customer service complaints by providing customized attention to issues which resulted in savings of revenue and retention of clients.▪Maintained staff job results by coaching, counseling, and disciplining employees on a day to day basis ▪Distributed weekly reports of sales, inventory/orders, and performance to Managers of F&B ▪Prepared and conducted a 15 minutes shift meeting with employees before every shift ▪Supervised projects/Events and functions ▪Kept equipment running by following operating instructions ; voided maintenance break downs by performing preventive maintenance and calling of repair

▪Executed VIP events/promotions designed to magnetize new and existing guests to the casino (i.e. Daily promotions, Blackjack, Poker, and Slot Tournaments)▪Assisted with the coordination of events/promotions▪Maintained all guests’ accounts to ensure accurate play status.▪Tracked inventory and expenses for each assigned promotion▪Collected and expedited large quantity of cash during tournament events

▪Assisted customers in the experience of a purchased new or used vehicle▪Maintained affiliations with local banks in resolving customers’ circumstance▪Aided and worked closely with managers in challenging sales▪Sold approximately 18 to 22 vehicles per month▪Built and sustained business relationships with customers▪Awarded salesman of the month for five consecutive months