Albert Chew Email & Phone Number

Singapore

Managed 40 stores (124,000 square feet) and e-commerce websites with about 100 members in HQ and 450 staff in stores. Lead key operational functions of the retail division, formulate business strategies (short and mid-term) to achieve the financial budget. Lead the retail transformation to upskill the member to drive high productivity leveraging on technology and information. Restructured and collaborated franchise and joint venture partnership at operation and strategic level to strengthen the efficiency and branding in the countries. Notable Achievements🔹Launched 5 e-commerce sites, contributing to 7% of total sales for Singapore and Malaysia. 🔹Restructured the retail division and its portfolio of brands to achieve sustainable growth after Covid. 🔹Expansion of Mango brand in Malaysia with 80% sale growth🔹Increase staff productivity of Adidas brand in Singapore with 28% growth. 🔹6% reduction in staff cost with operation process enhancement and IT

Tokyo, Jp

Managed 27 stores (350,000 square feet) and an e-commerce website with 83 members in HQ and 1300 staff in stores. Lead all functions of the organisation, financial budgets (short and mid-term) and formulated business strategies to achieve the financial budget. Lead staff development and mentorship that strengthen the core values and principles of company. Undertook an aggressive store development programme to increase market share, starting the Singapore operation in 2008, opening the first Uniqlo store in ASEAN in 2009 and the first global flagship store in Southeast Asia in 2016. Developed and maintained relationships with business partners, government-related agencies, unions and landlords. After early involvement in Uniqlo Malaysia, responsibilities now limited to overseeing profitable store development and design.Notable Achievements🔹 Enhanced online business due to Covid, and proposed (currently with Tokyo BoD) a smaller store format to strengthen presence, improve current store network and compliment the '7 Regional Store' opportunity 🔹 Created and executed the '7 Regional Store' concept in Singapore, leveraging data and consumer behaviour to redefine store type and distribution: 2 of 7 now constructed and 3rd in the pipeline to open Jan 2021 🔹 Led and expanded the business to annual sales of S$259 million, a headcount of 1,400 and market share of 11%, by 2019, and have delivered healthy and developing profitability since opening in 2009 🔹 Ranked 4, and only apparel brand, under the Singapore YouGov Brand Index for 'Best Brand' in 2019🔹 First in 2019 for 'Singapore Top Employer' by Singapore Straits Times🔹 Increased brand awareness to 98% and took trial customers up 4% to 74%🔹 Spearheaded e-commerce with Singapore Post and call centre in Malaysia: e-commerce sales grew from 130% to 160% with 2019 annual sales of S$21 million: 8% of total sales

Joined as an accountant, leading and transforming a team of 20 by developing their skillsets and increasing the value-added to the function and business units. Supported the Retail Executive Director on business development for franchise and joint ventures by actively contributing to negotiations, business strategy, financial analysis and the legal arena. Operate with a senior management matrix structure, reporting to GM of Corporate Finance or all financial-related matters and Executive Director of Retail for business areas such as legal, store development, lease negotiation, JV and franchise. Notable Achievements🔹 Successfully built team from 10 to 20 and implemented a new accounting system, automated the management reporting and transformed the way of working to increase efficiency and meet the growing business needs 🔹 Established effective KPIs for the business unit to effectively manage individual performance 🔹 Acted as a strategist to the Retail Executive Director in the negotiation for franchises including COVA and FOX Apparel, and distribution and duo-company joint ventures like Uniqlo in Singapore and Malaysia

Managed the Finance function with a team of 5 and responsibility for their development and all management reporting. Notable Achievements🔹 Improved the financial closing process to eliminate inefficiency and reduce the closing period by 2 working days 🔹 Revamped the management reporting process to meet reporting deadlines by 7 working days

Followed up on tax-related matters with the authority and compiled tax refund submission to ensure all support and documentation was in order. Reconciled financial numbers to the tax submitted numbers.Notable Achievements 🔹 Completed a tax filing backlog of 3 years and submitted to tax authority within deadline

Singapore, Sg

Responsible for the payment function for Airport Catering and Airport Services with a team of 25. Notable Achievements 🔹 Improved internal work processes with internal parties and suppliers to minimise the payment after credit term

Master Of Business Administration (Mba), Retailing And Retail Operations

Accounting