Albert Collins Email & Phone Number

Indianapolis, Indiana, United States

Team Leadership: Supervised daily operations of the compliance team, ensuring accurate and timely filing of property tax returns. Led the talent acquisition process, conducting interviews and assessing candidates for key team roles. Acted as a key resource for analysts and clients on complex tax issues, providing expert guidance and solutions.Operations Management: Reviewed returns prepared by analysts, identifying and communicating any filing errors for correction. Identified and implemented process improvements, increasing team efficiency and accuracy. Oversaw client billings, ensuring client-specific procedures were followed by all team members.Client Relationship Management: Collaborated with clients on monthly funding and tax payment needs, building strong client relationships.

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Geist Indiana

Team Leadership: Hired, trained, and managed a team of employees, fostering a culture of accountability and customer service excellence. Led a team to handle high-volume service during peak hours, maintaining a 95% customer satisfaction rate.Operations Management: Implemented inventory management systems, reducing waste. Streamlined day-to-day operations, increasing service efficiency, resulting in faster customer turnaround and improved revenue.Client Relationship Management: Cultivated relationships with local suppliers and event organizers, securing long-term partnerships and increasing community involvement. Established a customer loyalty program, increasing repeat business over the course of 6 months.Marketing & Sales: Developed and executed a targeted social media marketing campaign that boosted customer engagement. Organized and hosted community events, enhancing brand awareness and growing customer base.

Fishers, In

Indianapolis, Indiana Area

Indy North Corporate Office

Warsaw, Indiana

Granger, Indiana

Bachelor Of Science (B.S.), Accounting

Bachelor'S Degree, Clinical Psychology

Associate Of Science (A.S.), Psychology