Management of a 20-apartment building: Check-ins, checkouts, reservations, supervise housekeeping team, respond to telephone and in-person inquiries regarding reservations, information and guest concerns; resolve customer issues, complaints and problems in a quick and efficient manner.

Corporate and private events production. Creation of ideas and concepts, manage budgets, negotiate and hire the best venues and suppliers. Daily communication with clients, organize facilities and manage all events details, and conduct pre and post event evaluations.

Assistant in Barcelona Open Banc Sabadell (Tennis tournament ATP 500). Management of the commercial street of the tournament, be in contact with brands&suppliers, creation of event venue space and entertainment, supervise day-to-day operations during the event.

(Opening team). Preparation and set up meeting rooms and events. Take orders; serve food and/or beverages to guests. Promote customers loyalty through the quality of service provided according to "The Leading Hotels of The World" standards.

Check in-check out, escort guests to the room.Breakfast service, mise-en-place, minibar, room service, set up of meeting room.