Albert Davis
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Albert Davis Email & Phone Number

Manager - Process Quality and Business solutions at Tata Capital
Location: Mumbai, Maharashtra, India 7 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Manager - Process Quality and Business solutions
Location
Mumbai, Maharashtra, India
Company size

Who is Albert Davis? Overview

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Albert Davis is listed as Manager - Process Quality and Business solutions at Tata Capital, a with 17961 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Albert Davis.

Albert Davis previously worked as Manager - Process Quality & Business solutions at Tata Capital and Assistant Manager at Tata Capital. Albert Davis holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from Christ University, Bangalore.

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Tata Capital

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Profile bio

About Albert Davis

Every company has stories to tell—stories that will not only engage, inform, surprise, delight, and impact their audience, but that will also deliver on measurable business goals. And CRM is a model for managing a company’s interactions with current and future customers. Currently I work as Assistant Manager in CRM at #TCFSL, improving products and services for our customers by using advanced analytics, assess customer needs, evaluate customer satisfaction and optimize customer services, Develop training that balances process, behaviors, clienteling skills and business strategy. And most importantly manage CRM systems and develop metrics to measure customer service success.Previously, I was Marketing Associate at #Cuemath, where I acquired knowledge in E-Marketing, building customer trust by responding to reviews, keeping customers up-to-date, and sharing an offer directly to your followers to show how much you appreciate their loyalty.Competencies:- Decision-Making Capability, Collaboration, Project managerial skills, Creative skills, Communication skills.Tableau Basics | R studio Basics | NVivo | SPSS software | Microsoft Visio

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Tata Capital
Tata Capital
Manager - Process Quality and Business solutions
Mumbai, MH, IN
Website
Employees
17961
AeroLeads page
7 roles

Albert Davis work experience

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Manager - Process Quality And Business Solutions

Mumbai, Mh, In

Manager - Process Quality & Business Solutions

Current

Mumbai, Maharashtra, India

Jun 2024 - Present

Assistant Manager

Mumbai, Maharashtra, India

-Improvising QRC related processes (Critical business processes highlighted by the CRM team).-Monitor NPS trends over time to improvise the process.-Tracking of activities and query resolution on Online portal Management.-Working with the IT/Operation team to manage the CRM system.-Evaluate scope of digital process across CFAB as per business requirements.-Managing training materials for digitized processes.

Jun 2022 - Jun 2024

Client Account Manager

Bengaluru, Karnataka, India

-Developing and implementing a comprehensive digital strategy for assigned clients.-Overseeing the client's online presence and identifying areas of improvement.-Presenting effective social media strategies and training to clients when needed.-Creating and maintaining positive, long-term relationships with clients to build trust.-Analyzing the effectiveness of digital strategies by tracking metrics such as customer conversion rates and cost-per-click.

May 2021 - Jul 2021

Emarketing Specialist

Bengaluru, Karnataka, India

-Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals.-Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.-Develop social media marketing plans and programs for each product and directing promotional support. -Maintains online relations with customers by organizing and developing specific customer-relations programs.-Monitor the company’s social media accounts and offer constructive interaction with users.

Oct 2020 - Jul 2021

Sales And Marketing Staff

Extra Home Care Products (Ehcp)

Kochi, Kerala, India

-Actively approach targeted business clients through telephone, email, social networks, events, etc. -Search for new client leads. -Manage relationships with existing customers. -Conduct market research like analyzing competitors, efficiency of sales strategies, etc. -Manage the sales pipeline and source leads. -Plan and execute sales activities that will ensure sales growth objectives.

Apr 2021 - Jun 2021

Retail Salesperson

Bengaluru, Karnataka, India

-Create a “WOW” customer experience by engaging and providing passionate service to customers who are visiting our store.-Approach with confidence and a smile, assessing their needs and concerns as you build a genuine relationship with them.-Build trust and educate your customer about Decathlon’s offer.-Be an expert at finding just the right solution for your customer, and then make sure they’re 100% satisfied.-Build knowledge in Customer Relations, Stock Order, Product Placing, and Layout Maintenance.

Apr 2018 - May 2018
Team & coworkers

Colleagues at Tata Capital

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2 education records

Albert Davis education

FAQ

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What company does Albert Davis work for?

Albert Davis works for Tata Capital.

What is Albert Davis's role at Tata Capital?

Albert Davis is listed as Manager - Process Quality and Business solutions at Tata Capital.

Where is Albert Davis based?

Albert Davis is based in Mumbai, Maharashtra, India while working with Tata Capital.

What companies has Albert Davis worked for?

Albert Davis has worked for Tata Capital, Mad About Digital (M.A.D), Cuemath, Extra Home Care Products (Ehcp), and Decathlon Sports India.

Who are Albert Davis's colleagues at Tata Capital?

Albert Davis's colleagues at Tata Capital include Rahul Das, Mahender Partap, Gattu Raja Ramesh, Shaharuk Pathan, and Sabari Varathan.

How can I contact Albert Davis?

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What schools did Albert Davis attend?

Albert Davis holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from Christ University, Bangalore.

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