• Led daily field operations for regional multi-site projects for customer production needs, including coordination of crane runway work, installations, start-ups and resolutions of complex project issues. • Provided guidance and organized field installation, maintenance and overhaul of cranes and crane systems.• Served as the primary customer contact, and procured all necessary project site resources, transportation, subcontractors and other trades to ensure timely delivery of project requirements.• Tracked and monitored the status of all deliverables and performed qualitative and quantitative analysis.• Analyzed and reported project progress and engaged problem solvers to maintain schedule milestones.• Responsible to the project budget and job cost analysis upon project completion.• Ensured all contractors are compliant and knowledgeable about project scope and are meeting safety standards.• Oversaw the installation process at customer site, performed audits, engaged problem solvers in the event of non-conformances, and completed Risk Assessments, Site Acceptance Test, and closeout of all punch list documents.

• Responsible for total scope of branch activities and resources including safety, facilities management, operations, customer relations, staffing and resources, worker productivity, procurement, fleet and equipment management, service orders execution, quality control, and project management.• Oversaw all matters related to Safety, Quality Control, and Preventative Maintenance programs. Ensure branch safety meetings, vehicle and equipment inspections, and field spot checks are conducted in accordance with established state and federal regulations.• Continually managed Key Performance Indicator (KPI) metrics to assure continuous adjustments. • Improved work operations efficiency, maintains established reporting requirements, and secures the safety and welfare of company.• Financial scope of responsibility include management of expense budgeting and control, forecasting, and gross margin and profitability of territory and branch operations. • Managed cross-functional teams to include Planning, Sales and Parts department as well as customers, outside vendors and suppliers, verbally and in writing.• Ensured customer retention and satisfaction, and efficient order execution through systematic KPI and Work In Progress (WIP) management to achieve targeted metrics and key initiatives.• Developed plans, identified operations and continuous improvement solutions, and delivered oral presentations on recommendations for short- and long term goals to senior leadership and all stakeholders.• Participated in strategic business development meetings and projects. Communicated with team members to address project activities, issues, and relay information to meet business demands and budget goals. • Provided leadership to Service Managers, Field Supervisors, Inspectors, Technicians, Site Managers, and Site Supervisors.

• Responsible for total scope of Maintenance Department to support the 24/7 operations of company owned heavy duty trucks, proprietary fuel systems, and light and heavy equipment in the South Texas region.• Managed fleet and equipment preventive maintenance, quality assurance, audits, risk assessments, staffing and workload, good housekeeping, compliance, work practices, and repair order process.• Managed and adjusted maintenance, inventory, audit and safety programs, and consistently monitored for productivity, fleet and equipment reliability, utilization, and optimization of equipment lifecycle.• Established and tracked KPI to properly forecast staffing and resources, ensure shop safety, and shift priorities to meet daily service requirements and operational and budget goals.• Ensured team is up-to-date with safety, certifications, and technical training and/or identify new opportunities.• Provided leadership and support to Supervisors, Coordinators, Helpers, and Technicians to promote buy-in and improve morale and overall shop direction.• Conducted performance evaluations and oversaw administrative needs, including staffing, time keeping, coaching, termination, and promotion decisions in accordance with EEOC laws.• Coordinated with operations, contractors, and vendors, to communicate strategy requirements and align goals to maintain optimal service delivery and successful on-time execution of maintenance initiatives. • Developed and managed budget for fleet maintenance. Assured cost and expenses of maintenance operations aligned with terminal targets and strategic short and long-term budget goals.• Ensured compliance to safety policies, PPE, SOPs, and all company, EPA, OSHA, and DOT regulations.

• Managed daily maintenance dispatching, scheduled daily work and assignments, provided work direction, and maintained repair and preventive maintenance programs for service center operations.• Utilized CMMS and SAP programs to fulfill cost estimates and determine resources, labor and repairs needed.• Ensured DOT, OSHA, and EPA compliance, and closed work order upon successful completion of repairs.• Coordinated with cross-functional teams to identify needs, accomplish customer requirements, meet operational level goals, and resolve maintenance management issues. • Served as liaison to Sales and Service Department and client, communicating, verbally and in writing, planned objectives, progress updates, and organizing and relating issues.• Analyzed data and identified root causes on specific maintenance issues or process improvements. • Developed work instructions including pictures, diagrams, parts list and tools required for preventive maintenance and equipment repairs.• Performed testing, troubleshooting and repair of electrical, mechanical, hydraulic, electro-mechanical, electro-hydraulic systems and components on light and heavy equipment, and systems analysis for degradation, breakdowns or malfunctions.

• Supervised work center personnel and oversaw the timely performance of work center avionics shop operations, as well as train, mentor, appraise, and improve skills and knowledge of team members.• Managed electrician shop work center by directing daily preventive maintenance program and special projects. • Served as work center Quality Assurance Specialist; applied quality assurance concepts, principles and methods to determine and forecast work plans and develop maintenance strategies.• Planned or adjusted work schedules, forecasted manpower estimates for periodic preventive maintenance, and established priorities and completion time for unscheduled maintenance. • Utilized Navy CMMS to plan and organize aircraft maintenance activities and determine resources and allocation of resources for preventive maintenance programs and operations.• Developed training, maintenance, and consolidated tool kit and equipment programs and conducted training sessions. • Coordinated and communicated with Maintenance Control, Production Control, and Quality Assurance work centers to solve complex issues and achieve facility goals. • Ensured proper documentation of service activities in accordance with Navy Aviation Maintenance Program.• Maintained, troubleshot, and repaired aircraft electrical parts, instruments, subsystems, and power systems on various aircraft and aircraft systems.• Read technical data, specifications, schematics, blueprints, test log, drawings and block diagram.