Albert Hoffman Email & Phone Number

Milton, Florida, United States

As an Assistant Meat Manager at Publix Supermarkets, I am responsible for overseeing the daily operations of the meat department, ensuring high-quality products and exceptional customer service. I lead a team of associates, providing training, guidance, and support to deliver a positive shopping experience for our customers. I manage inventory, conduct regular stock checks, and ensure compliance with food safety standards. Additionally, I collaborate with the store management team to develop sales strategies, optimize product placement, create efficient schedules, and enhance department profitability.• Oversaw daily operations of the meat department, ensuring high-quality products and exceptional customer service.• Managed a team of associates, providing training, guidance, and support to deliver a positive shopping experience for customers.• Ensured compliance with food safety standards and conducted regular stock checks.• Collaborated with store management to develop sales strategies, optimize product placement, and enhance department profitability.

Pensacola, Florida, United States

• Trained customer service team members on product knowledge and customer service best practices• Trained and mentored new customer service team members to ensure a high level of customer service• Managed payroll to ensure accurate and timely payment of salaries and benefits• Conducted training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved performance• Conducted ongoing training sessions to ensure employees had a thorough understanding of company policies and procedures• Managed a team of personnel, including training, scheduling and performance evaluation

• Trained and supervised junior staff on customer service protocols, resulting in improved customer service standards• Trained and mentored customer service staff to increase job performance and customer satisfaction• Provided administrative support to staff and management, which improved customer service and increased customer satisfaction• Closed down and balanced the safe at the end of business, ensuring all registers balance and safe is not short; and creating nightly bank deposits.

Education record

Education record

High School Diploma