Albert Hoffman Email & Phone Number

Milton, Florida, United States

• As an Assistant Meat Manager at Publix Supermarkets, I am responsible for overseeing the daily operations of the meat department, ensuring high-quality products and exceptional customer service. I lead a team of.
• Oversaw daily operations of the meat department, ensuring high-quality products and exceptional customer service.
• Managed a team of associates, providing training, guidance, and support to deliver a positive shopping experience for customers.
• Ensured compliance with food safety standards and conducted regular stock checks.
• Collaborated with store management to develop sales strategies, optimize product placement, and enhance department profitability.

Pensacola, Florida, United States

• Trained customer service team members on product knowledge and customer service best practices
• Trained and mentored new customer service team members to ensure a high level of customer service
• Managed payroll to ensure accurate and timely payment of salaries and benefits
• Conducted training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved performance
• Conducted ongoing training sessions to ensure employees had a thorough understanding of company policies and procedures
• Managed a team of personnel, including training, scheduling and performance evaluation

• Trained and supervised junior staff on customer service protocols, resulting in improved customer service standards
• Trained and mentored customer service staff to increase job performance and customer satisfaction
• Provided administrative support to staff and management, which improved customer service and increased customer satisfaction
• Closed down and balanced the safe at the end of business, ensuring all registers balance and safe is not short; and creating nightly bank deposits.

Education record

Education record

High School Diploma