Albert Huynh

Albert Huynh Email and Phone Number

District Manager Aftersales @ Hyundai Auto Canada Corp.
Markham, ON, CA
Albert Huynh's Location
Markham, Ontario, Canada, Canada
Albert Huynh's Contact Details

Albert Huynh work email

Albert Huynh personal email

About Albert Huynh

Albert Huynh is a District Manager Aftersales at Hyundai Auto Canada Corp.. He possess expertise in business analysis, requirements analysis, french, requirements gathering, user acceptance testing and 16 more skills. He is proficient in Anglais. Colleagues describe him as "Fully reliable in all facets. You won't find a better individual.", "Albert is a talented individual and always strive to better himself as a challenge to his ambition. His fluency in both English and French, combined with his knowledge of AS/400 and Siebel allows him to manage various dealerships inquiries across Canada. Albert is definitely a great addition to Hyundai.", and "Albert has worked for Edmond de Rothschild Private Banking as a business analyst for over a year and a half. He has been diligent and independent, and always accomplished tasks he was assigned to. He was a motivated and fast learner, who upholds to his strong work ethics and builds good relationships with users and stakeholders for our company. He helped in stabilizing our CRM and the main Front Office banking application which permits shares and funds trades. Also, Albert is a person with a good sense of humour and a quiet personality, who performs well with teamwork"

Albert Huynh's Current Company Details
Hyundai Auto Canada Corp.

Hyundai Auto Canada Corp.

View
District Manager Aftersales
Markham, ON, CA
Website:
hyundai.com/eu
Employees:
549
Albert Huynh Work Experience Details
  • Hyundai Auto Canada Corp.
    District Manager Aftersales
    Hyundai Auto Canada Corp.
    Markham, On, Ca
  • Hyundai Auto Canada Corp.
    District Customer Experience Manager
    Hyundai Auto Canada Corp. Oct 2024 - Present
    Markham, On, Ca
  • Hyundai Auto Canada Corp.
    Service Development Manager
    Hyundai Auto Canada Corp. Feb 2021 - Oct 2024
    Markham, On, Ca
  • Hyundai Auto Canada Corp.
    Service Development Supervisor
    Hyundai Auto Canada Corp. Mar 2018 - Feb 2021
    Markham, On, Ca
  • Hyundai Auto Canada Corp.
    Service Development Specialist
    Hyundai Auto Canada Corp. Apr 2016 - Mar 2018
    Markham, On, Ca
    - Assist with the development, implementation and integration of tablet-based applications for the Dealerships.- Conduct User Acceptance Testing and provide support to all implemented applications.- Assist with the development and integration of Express Service Program standards.- Oversee implementation of all Service components of the Hyundai Canada corporate website.- Oversee, coordinate and support Before Service events.- Assist with the service capacity assessment and all related activities.- Liaise with various vendors in the US/Canada and look for new programs/ways to improve customer experience.
  • Hyundai Auto Canada Corp.
    Warranty Support Specialist
    Hyundai Auto Canada Corp. Apr 2013 - Apr 2016
    Markham, On, Ca
    - Prepared monthly/weekly/on demand reports for Management, Executive and Finance Department.- Coordinated actions with Korean and US manufactures in order to ensure Warranty claims submission, approval and payment.- Acted as a liaison with IT department to ensure Warranty system meets new requirements.- Successfully implemented a new Warranty system in coordination with IT Teams (Canada and Korea)- Maintained the Warranty system in compliance with Manufacturers, warranty policy, Parts system and Dealerships requirements.- Supported daily Warranty System users.- Sustained the Company’s warranty tables and develop new requirements.- Ensured that Recalls and Campaigns in the system comply with Manufacturers and Transport Canada requests.
  • Hyundai Auto Canada Corp.
    Bilingual Service Representative
    Hyundai Auto Canada Corp. Dec 2012 - Jan 2013
    Markham, On, Ca
    - Effectively handled customer and dealership’s inquiries- Provided assistance and support via calls and e-mails (English and French) throughout Canada- Followed-up and tracked customer and dealership inquiries via AS400 system and Siebel
  • Edmond De Rothschild
    Business Analyst
    Edmond De Rothschild May 2011 - Oct 2012
    Genève , Ch
    - Directly responsible for applications that trade shares and funds in marketplaces, for more than 20 000 clients portfolios throughout France.- Analyzed existing system and interacted with users to understand new needs and issues.- Wrote stakeholders' and users' functional requirements specifications.- Developed test plans and test cases.- Tested software functionalities and defects to resolve application issues.- Worked with IT staff to coordinate quality assurance and error checking.- Produced reports on errors to ensure follow up of improvements.- Interacted with users and provided daily functional support and maintenance.- Wrote instruction manual and training documentation.
  • Cap Fi Technology
    Business Analyst Consultant
    Cap Fi Technology Apr 2009 - Oct 2012
    Paris, Paris, Fr
    Worked as a BA consultant for :- BNP Paribas Private Banking- La Compagnie Financière Edmond de Rothschild Banque
  • Bnl Bnp Paribas Private Banking & Wealth Management
    Business Analyst
    Bnl Bnp Paribas Private Banking & Wealth Management Apr 2009 - Mar 2011
    Milano, Mi, It
    - In charge of applications that monitors inflow and outflow of new clients and cash, for more than 120,000 clients throughout France.- Interacted with stakeholders and users to gather their needs.- Designed business rules and wrote users functional requirements specifications through UML's Use Case, Activity and State diagrams.- Designed reports with Excel for developers.- Assisted in the preparation of user and system test plans.- Tested software functionalities and performed error checking to resolve application issues.- Produced reports on errors to track and follow-up activity, using Quality Center.- Provided functional support and maintenance.- Wrote instruction manual and training documentation.

Albert Huynh Skills

Business Analysis Requirements Analysis French Requirements Gathering User Acceptance Testing Banking Software System Analysis Customer Service Bilingual Quality Assurance Requirement Specifications Software Documentation Private Banking Sql Regression Testing Hp Quality Center Uml Integration Management Team Leadership Customer Relationship Management

Albert Huynh Education Details

  • Université Paris Dauphine - Psl
    Université Paris Dauphine - Psl
    Information Technology

Frequently Asked Questions about Albert Huynh

What company does Albert Huynh work for?

Albert Huynh works for Hyundai Auto Canada Corp.

What is Albert Huynh's role at the current company?

Albert Huynh's current role is District Manager Aftersales.

What is Albert Huynh's email address?

Albert Huynh's email address is hu****@****ail.com

What schools did Albert Huynh attend?

Albert Huynh attended Université Paris Dauphine - Psl.

What skills is Albert Huynh known for?

Albert Huynh has skills like Business Analysis, Requirements Analysis, French, Requirements Gathering, User Acceptance Testing, Banking, Software System Analysis, Customer Service, Bilingual, Quality Assurance, Requirement Specifications, Software Documentation.

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