As a dynamic and results-driven Marketing Sales Manager with a passion for the world of marketing and sales, I bring a wealth of expertise to drive business growth and elevate brand presence. With a proven track record in developing and executing strategic marketing and sales initiatives, I excel in creating impactful campaigns that resonate with target audiences.🚀 Marketing Innovation:My approach to marketing is rooted in innovation and creativity. I thrive on crafting and implementing multi-channel marketing campaigns that capture attention and foster audience engagement. From digital marketing to traditional methods, I am committed to optimizing the marketing mix for maximum impact and ROI.💼 Sales Leadership:In the realm of sales, I lead by example, driving revenue growth through strategic planning, client relationship management, and a keen understanding of customer needs. My ability to build and lead high-performing sales teams has consistently resulted in exceeding targets and expanding market share.🤝 Collaborative Approach:I believe in the power of collaboration. Working closely with cross-functional teams, I foster a culture of teamwork to ensure seamless integration between marketing and sales efforts. This collaborative approach not only enhances efficiency but also maximizes the overall impact of our initiatives.🎯 Goal-Oriented:Setting and achieving ambitious goals is at the core of my professional ethos. Whether it's increasing market share, optimizing sales processes, or launching innovative marketing campaigns, I am driven by a commitment to achieving measurable results that contribute to the company's overall success.If you are seeking a Marketing Sales Manager who can bring strategic vision, creativity, and a track record of success to your publishing, marketing, and sales endeavors, I am ready to take on the challenge and drive your business to new heights. Let's embark on this journey of growth and success together!

Working as the service delivery manager for a captive site from U.S. Responsible for service level compliance and sales managementResponsible for client and people managementHandles client requests, negotiations and contracts Handles PnLManages sales management leadership group Manages middle management leadership group Manages quality assurance leadership groupCoordinates and conducts weekly business reviews with VP for sales and operationCoordinates in synergy with Training, Quality and Human ResourcesCoordinates and brainstorms with Human Capital and Recruitment to meet staffing requirements.Currently working with legal customize specialized partners in the United States focused on improving the legal business market.As the off-shore counterpart here in the Philippines, the main job to strategically unload the funnel of opportunities for small businesses, firms and any other legal entities in the U.S region.Achievements:Improved and streamlined the sales operation process of the captive site resulting to a 50% increase in sales from the first two months of implementation beating all other site on-shore.Exceeding staffing by 40% month on month with only 12% attrition rate in a quarter.Improved training by building doing A-B testing training program and inculcated all training success to the final program to copy success and rule-out the non-productive training materialsImproved re-occurring process through coaching and documentationPromoted retention programs that increased clients loyalty from 50% to 72%Promoted in-house agent-base retention program which resulted from a 50% attrition monthly to 12% attrition rate quarterly.Working closely with network resources i.e AVP for sales, AOM, CEO and Site director.

Working as the service program delivery manager for a fast growing BPO company. Responsible for service level compliance management Responsible for client management Handles client requests, negotiations and contracts Handles PnL; BCP; Manages sales management leadership group Manages middle management leadership group Manages quality assurance leadership groupCoordinates and conducts weekly business reviews with Seniors, Managers and CEOCoordinates and synergizes with Training, Quality and Human ResourcesCoordinates and brainstorms with Human Capital and Recruitment to meet client staffing requirements.Currently working with Legal customize specialized partners in the United States focused on improving the legal market. As the off-shore counterpart here in the Philippines, the main job to strategically unload the funnel of opportunities for law offices, firms and any other legal entities in the U.S region. The aim is to embody and open the society that legal advice and their rights to get a stronger bandwidth that is within the range or scope of capacity.

Working as the Operations head for a growing call center company, responsible for successful day to day running of all aspects of the business.Ensuring delivery of high quality leads, sales, and customer service with Sigma time, cost and quality set as parameters.Create and develop a strategic, tactical performance plan to increase profit Create and improve process management to enable employee loyalty and customer retention. Create and develop a funnel strategy to quickly identify business opportunities in targeted avenues. Represent the business in any form of conferences and business fairs Maximize new business opportunities, innovate old business processes that might work for development.Oversee the overall operation.Synergize with human capital and other company development departments to increase employees intellectual, social and family welfare.

Coordinates and Initiates with National (off-shore) clients in implementing sales forceForecasts sales programsCoordinates and synergize with Operations Managers to improve sales metrics.

Monitors Key Performance Indicators Strategize financials and its accountability Forecast daily performance vs. goals Creates projects towards the development of supervisors Enhances supervisors through one-on-one sessions to ensure high competency Conceptualizes projects and executes any projects. Prepares and discusses quarterly and yearly performance reports affecting company service level agreements and financial impacts.Leads weekly/ monthly assessment exams and training to ensure self-competency. Duties: Formulation of company direction and strategy Developing strategy & mission and carrying it through with confidence & vigor. Responsible for all aspects of performance management to over 100 direct reports and over 500 service matrix in total. Working on full development lifecycle projects. Negotiating legal contracts with stakeholders and clients if necessary. Developing detailed project plan & budget forecasting Responsible for all Project Management controls. Producing informative, well-organized presentations for senior management. Chairing monthly meeting with Seniors, Directors and Supervisors.