Albert K. Email & Phone Number

Lake Success, NY

• Write/adapt/edit reports and other contract deliverables targeted toward various audiences, including state agencies, state legislatures, providers, health plans, and consumers.
• Assist in the creation, maintenance, management and organization of boilerplate material needed to conduct external quality review activities.
• Review/edit department reports and other written documents for style, consistency and clarity to ensure department-wide standardization of materials.

Manhasset, NY

• Creating, writing, editing, and sending content, documentation and communications relating to North Shore-LIJ's Clinical Integration Network IPA (CIIPA).
• Draft, edit, and send letters to contracted physicians regarding credentialing, enrollment, and plan information
• Write, edit, and format documentation for our network of North Shore-LIJ contracted healthcare providers
• Write, edit, and format manuals and handbooks for North Shore-LIJ's Clinicial Integrated Network IPA (CIIPA)
• Maintain and edit website for our IPA provider network
• Partner with colleagues and SMEs in obtaining accurate information for internal documentation and manuals

• Designed, developed, and tested online learning modules on various products and topics for EmblemHealth employee population
• Designed and developed training courses for projects including modules, practice exercises and leader's guides; also editing and modifying existing content and materials
• Maintained SharePoint, managed content and organization of folders and materials
• Maintained LMS (Learning Management System) for online courses and employee tracking
• Coached new hires and colleagues on both trainer-specific systems and dept. workflow systems
• Served as troubleshooter to new hires, trainees, and other departments/job sites for software training and system refreshers

M.A., Industrial/Organizational Psychology

Activities and Societies: IOPSA

B.A., Psychology

Activities and Societies: Psi Chi, Alpha Chi, Dowling College Student Government Summa Cum Laude Psi Chi - Chapter President

Phd (Abd), Applied Organizational Psychology

Completed course work and comprehensive examination for doctoral degree