Albert K. Email & Phone Number

Lake Success, Ny

• Write/adapt/edit reports and other contract deliverables targeted toward various audiences, including state agencies, state legislatures, providers, health plans, and consumers.• Assist in the creation, maintenance, management and organization of boilerplate material needed to conduct external quality review activities.• Review/edit department reports and other written documents for style, consistency and clarity to ensure department-wide standardization of materials.

Manhasset, Ny

Creating, writing, editing, and sending content, documentation and communications relating to North Shore-LIJ's Clinical Integration Network IPA (CIIPA).• Draft, edit, and send letters to contracted physicians regarding credentialing, enrollment, and plan information• Write, edit, and format documentation for our network of North Shore-LIJ contracted healthcare providers• Write, edit, and format manuals and handbooks for North Shore-LIJ's Clinicial Integrated Network IPA (CIIPA) • Maintain and edit website for our IPA provider network• Partner with colleagues and SMEs in obtaining accurate information for internal documentation and manuals• Create and maintain accurate, clear content (letters, contracts, PowerPoint files) for business & network development and to facilitate the recruitment efforts of our Provider Outreach Representatives• Maintain accurate, up-to-date content on SharePoint website• Ship and track correspondence sent for Network Services dept. via FedEx

• Designed, developed, and tested online learning modules on various products and topics for EmblemHealth employee population• Designed and developed training courses for projects including modules, practice exercises and leader's guides; also editing and modifying existing content and materials• Maintained SharePoint, managed content and organization of folders and materials• Maintained LMS (Learning Management System) for online courses and employee tracking• Coached new hires and colleagues on both trainer-specific systems and dept. workflow systems• Served as troubleshooter to new hires, trainees, and other departments/job sites for software training and system refreshers• Provided additional forms of training via refreshers and online learning / webinars• Partnered with colleagues and business owners on the development of learning programs

M.A., Industrial/Organizational Psychology

Activities and Societies: IOPSA

B.A., Psychology

Activities and Societies: Psi Chi, Alpha Chi, Dowling College Student Government Summa Cum Laude Psi Chi - Chapter President

Phd (Abd), Applied Organizational Psychology

Completed course work and comprehensive examination for doctoral degree