· Responsible for overseeing and managing on the daily Temple Court, Bar Room and IRD operation · Monitoring and developing weekly payroll and schedule· Respond to guest complaints in a timely manner.

Responsible for overseeing and managing on the daily operation· Monitoring and developing weekly P&L, payroll, schedule and cleaning schedule· Responsible for managing on employee hiring, onboarding, development, needs assessment and training

· Responsible for overseeing and managing on the daily In Room Dining and Mozen Bistro operation · Attending daily arrival meeting, weekly resume meeting and quality circle meeting· Monitoring and developing weekly payroll, schedule, cleaning schedule· Managing and ensure the compliance training matrix SOP’s FLHSS standards· Respond to guest complaints in a timely manner.Key Achievement· Created the Kosher Re-heating new PnP for All F&B Colleagues

· Responsible for overseeing and managing on the daily stewarding operation · Attending daily BEO (Banquet Event Order) meeting and weekly resume meeting· Monitoring and developing weekly payroll, schedule, cleaning schedule· Managing and ensure the compliance Stewarding training matrix SOP’s FLHSS standards· Working directly with the catering department and culinary department· Executing progressive discipline with union hourly colleagues · Monitoring inventory for all… Show more · Responsible for overseeing and managing on the daily stewarding operation · Attending daily BEO (Banquet Event Order) meeting and weekly resume meeting· Monitoring and developing weekly payroll, schedule, cleaning schedule· Managing and ensure the compliance Stewarding training matrix SOP’s FLHSS standards· Working directly with the catering department and culinary department· Executing progressive discipline with union hourly colleagues · Monitoring inventory for all glassware, silver and chinaKey Achievement· Rate 91.3% on FLHSS audit fall 2014 and fall 2015 · Created the F&B Local 25 union contract with FAQ for current and newly hiring managers · Conducted cross training and assist within IRD, Muze restaurant and Empress Lounge· Conducted mystery shop service critique on luxury hotel properties Show less

·Responsible of writing articles about current hotel trends in the U.S. Published Articles Topics· Introduction of Mandarin Oriental Washington D.C & beauty of Stewarding department · How to negotiate hotel salary · Cherry blossom season at Washington D.C · Mystery Shopper / Secret Shopper· Introduction of Mandarin Oriental Las Vegas… Show more ·Responsible of writing articles about current hotel trends in the U.S. Published Articles Topics· Introduction of Mandarin Oriental Washington D.C & beauty of Stewarding department · How to negotiate hotel salary · Cherry blossom season at Washington D.C · Mystery Shopper / Secret Shopper· Introduction of Mandarin Oriental Las Vegas & beauty of In Room Dining department· Dream verse Reality· Three different recommend Las Vegas restaurants· Introduction of University of Nevada Las Vegas· Three different recommend Las Vegas night clubs· Three hidden getaway destinations near Las Vegas· Introduction of Mandarin Bar & NYE Party · Three different leadership skills learns from different mentors· MOet & Chandon Vending Machine at Mandarin Oriental Las Vegas Show less

· Chef assistant in preparing the food and beverage class for daily instruction.· Oversee both FOH and BOH operation during service· Manage 15~25 students per semester by guiding, assisting and setting an example during service.