Albert Martinez Email & Phone Number

Virtual

• Spearheaded a Global MHE Conveyer Speed Reduction Pilot encompassing 30 sites in JP, EU and NA with the goal of reducing AMZL belt speeds in an effort to decrease FPY metrics specifically Mis Diverts, Misapplied SAL and First Scan Attempt Failures (FSAF).• As a Worldwide Standards SME strategically partnered with Global POCs and intricately involved in the entire change management lifecycle, from diagnosing issues and vetting solutions to defining the detailed procedures that ensure changes are implemented with rigor and consistency, elevating safety, quality, and efficiency for our associates and customers.

Virtual

• Perform weekly Benchmark Standard Audits to verify adherence to all AMZL UTR/OTR SOP’s. • Develop action plans with site Leadership Teams (UTR Site Lead, OTR Lead, HRBP, ACEs RAMs Safety etc.) to Reduce audit BPS Deltas between Progress vs Calibration Audit. Partner with Aces Rams and Aces Sub Supers to verify adherence while supporting regional requirements.• Designed and Implemented Embark On-Boarding program that trains all new AMZL Aces Auditors thru a customized training plan for each trainee that accounts for their origin (Internal AMZL, Other Amazon, or External) and existing knowledge level. 40+ New Hires trained thru Embark. • Created a multi-regional panel that collaborates on issues such as selecting and developing regional on boarding buddies, developing custom On-Boarding training plans for L5 and L6 managers determining and implementing regional differences and insuring the most targeted and impactful On-Boarding experience for all new hires. • Owned and led the GBBSA Drive to Standards Workshop (DSW) which is a regional instructional series designed to educate operations leaders on standard work gaps identified by using Global Calibrations Audit results and identifying lowest scoring questions and departments. Coordinated 55 Workshops in 3 regions (NA, EU and JP) supporting 390 stations across 5 countries. The improved metrics for Gemba Workshop produced a 1839 BPS improvement in Accuracy and 832 BPS improvement in Adoption for the Year.

San Bernardino, California, United States

• Responsible for identifying site training needs followed by execution of learning and development of training programs designed and customized to address site opportunities. • Drive positive ER programs and best practices within assigned building(s) by auditing execution of ER programs, including Diversity and Inclusion, Appeals, Escalations, Career Choice, Associate Career Development and the annual ER message.• Conduct risk and vulnerability assessments through site visits and pulse jumps. Review site performance against site engagement plans.• Preserve Amazon’s direct relationship with associates by ensuring that leaders are treating associates with respect, listening and responding to their ideas and concerns.

San Bernardino, Ca

• Review work forecasts to meet the overall building objectives and metrics requirements.• Conducted pre-sort meetings to effectively communicate values, strategies, and objectives, assigned accountabilities, and developed an atmosphere of open communication.

Orange County, California Area

•Manages sort metrics by ensuring all loaded trailers are accounted for, moved and unloaded timely •Develops annual strategic plans to support peak volume plan, schedule and manage the inbound and outbound Line Haul Operations for the hub•Organize combination dispatches and follows up to ensure on-time delivery and pickup of trailers•Supervise the preparation and maintenance of contractor, driver and tractor files to ensure compliance with Company policy and federal, state and local regulations

Greater Los Angeles Area

•Interview, hire, train, and direct work assignments, reward/discipline employees, resolve employee conflicts or complaints, and assist in the resolution of claims and employee relations issues as they arise. Evaluate dock employee performance and development needs to challenge their potential.•Conduct presort meetings to effectively communicate values, strategies, and objectives, and assign accountabilities; plan, and appraise job results; develop a climate for offering information and opinions. •Ensure compliance with all safety and work rules and regulations, and the maintenance of departmental housekeeping standards. Manage safety programs; investigate problems and recommend corrective actions •When required, participate in daily/weekly/monthly site staff meetings, corporate planning meetings and conference calls. Attend meetings, development training, and conference calls

Los Angeles, Phoenix, Chino, Denver, Sacramento

•Define and manage all project scopes, schedules and budgets for small and large scale simultaneously managed projects. Plan, direct, implement and oversee all direct contractors, involved field operations staff and management, including training and implementation needs for successful project implementations.•Manage overall project implementation for 3 major material handling expansion projects for Dec 2012 peak period, including project scheduling, resource management and contract compliance; prepared hub by hub customized training plan and materials; conducted operational review to validate requirements and system enhancements; and scheduled and oversaw hardware, network and software installation and implementation.

Orange County, California Area

•Successfully managed emergency volume relief offsite annex handling over 750,000 shipping units and 30 new hires during December peak period with only 2 months experience.•Manage and provide leadership for the day to day operations as they relate to 45 Package Handlers, responsible for all equipment failures, system trouble shooting, equipment orders and supplies.