Albert Montecalvo Email & Phone Number

Austin, Tx

Wholesale Manager overseeing a team emphasizing business development for NITECORE® products for all markets and verticals within the United States, emphasizing collaboration with sales teams to increase sales, assigning tasks, prospecting and researching new market opportunities, and monitoring performance. Other responsibilities include dealing with customer queries and complaints, and notifying clients of quality issues, inventory availability, pricing and CRM management and maintenance.

Austin, Tx

Customer Service Manager overseeing a team addressing all customer concerns, complaints, orders, and warranty service for NITECORE products sold in the United States. Focuses were building and maintaining positive relationships with customers, esolve issues quickly and efficiently, and hiring, training, and coaching the customer service team, setting goals, and checking progress.

Austin, Texas, United States

As the onsite location manager, duties involved scheduling cleaning jobs, assigning staff to clients, ensuring quality standards are met, managing inventory of cleaning supplies, handling customer inquiries and follow ups, hiring and training new staff, maintaining communication with clients, and overseeing the overall operations of the cleaning service, all while prioritizing customer satisfaction and efficient time management.