Albert Moore Email & Phone Number

San Antonio, Texas Metropolitan Area

employee of the month January 2024• Answering phones and answering questions about the facility and booking events• Calling past parties and trying to get them to rebook.• Assisting the party/group manager with all parties on the day of the event • Assist with creating event summaries and creating care packages with relevant materials for events (wristbands, play cards, drink tickets, decorations, etc.)• Being knowledgeable of the party packages and program to accurately translate information to guests• Maintaining logs accurately• Managing social media and responding to online post.

Webster, Texas, United States

As an event coordinator at Main Event Entertainment , I book events and interact with guest by making sure everything runs smoothly. I promote within and prospect throughout the city. I interact with guest by planning the events over the phone and inviting them to our venue located in Webster to connect and make sure guest are accommodated at the best we can. Events we book:-Corporate Outings -Happy Hours -Teambulding-Lockins-Youth Groups-Schools-Birthday Parties-Family outings -Sports EventsI also focus on setting up a connection with primary contacts and invite them in for one on one time to discuss more into depth to what we can do to best accommodate them for their events.

Austin, Texas, United States

-Check order logs to find pick list of sold inventory.-Expert using shipstation and Amazon seller account.-Pull orders from warehouse stock, and package, barcode, and load on truck.-Print out pick list and check database for supply inventory for order fulfillment.

Abilene, Texas, United States

-Process work orders for all incoming and outgoing shipments.-Scan and bar code all order pallets in warehouse and production floor.-Manage all deliveries on dock area and manage van pickups of local merchandisers.-Prepare office reports with updates on sales, and warehouse products.

Austin, Texas, United States

- Monitor online game server status and alerts on Xbox live services and store.- Support by phone and chat lines and troubleshoot issues on Tier 1 and Tier 2 levels for email and password resets, system update failures, game update errors and networking devices.- Diagnose hardware errors, disc reading issues and set up tech issue tickets in Remedy- Deep knowledge of Microsoft Xbox hardware and gaming catalog.

San Antonio, Texas Metropolitan Area

-Developed key relationships with business executives and management.-Improved overall client purchasing experiences to promote steady revenue.-Identified client needs for small business accounts to deliver relevant product solutions and promotions and meet target budgets.-Monitored client order process and addressed customer issues.-Drove substantial sales through suggestive selling and and by promoting add-on purchases.-Outbound calling to create new opportunities in new markets.

Certification, Computer Network Support Specialist

Graduated November 24, 2010

Computer Science