Albert Omuko Email and Phone Number
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Albert is a dynamic, solution-oriented, resourceful, customer-centric, and forward-thinking Customer service, Sales, and Business Development specialist with 10+ years of demonstrated experience identifying development opportunities, designing and implementing sales strategies, and building partnerships and relationships.He possesses proficient knowledge in workplace relationships, strategic planning, team management, and business growth and development. A strategic thinker and tactical decision-maker with a passion for exceeding expectations, improving business processes, increasing revenue, acquiring new customers, and ensuring customer loyalty.He holds a Bachelor of Arts in Language and Literary Studies ( Linguistics & Media studies) and certifications in customer service, sales, and leadership.Albert is versatile and has worked in 4 markets namely UAE, Kenya, Uganda, and Tanzania, and gained immense experience working with diverse groups and teams from various backgrounds.
Gex Logistics
View- Website:
- gexlogistics.com
- Employees:
- 13
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Regional Head Of Business-Mombasa|Rwanda|Tanzania|ZambiaGex Logistics Feb 2024 - PresentKenya -
Head Of Business At Gex Logistics-Mombasa | TanzaniaGex Logistics Dec 2022 - Feb 2024Kenya, Tanzania-Gex Logistics will help you to import and export from/to anywhere in the world within the stipulated timelines.-Whether it is by air, sea, road, or multi-modal or project cargo, our strong network in the countries we operate in is well equipped to handle any type of cargo and size.I'm tasked with:1. Growing the business at the Mombasa branch and Tanzania with a major focus on air, sea, and road.2. Setting up sales strategies and implementing them3. Ensuring continuous… Show more -Gex Logistics will help you to import and export from/to anywhere in the world within the stipulated timelines.-Whether it is by air, sea, road, or multi-modal or project cargo, our strong network in the countries we operate in is well equipped to handle any type of cargo and size.I'm tasked with:1. Growing the business at the Mombasa branch and Tanzania with a major focus on air, sea, and road.2. Setting up sales strategies and implementing them3. Ensuring continuous profitability of the business4. Developing and attaining sales goals5. Identifying new market opportunities through meetings, networking and other channels6. Preparing and presenting reports to the board and management Show less -
Co-Founder & DirectorBrightley & Curtis Ventures Oct 2021 - PresentKenyaBrightley & Curtis Ventures is your go-to partner for supplies to the hotel and hospitality industry in the coastal region.-Quality and timely fulfillment of orders is what BCV is mainly known for.-BCV supplies to leading 3* and 5* hotel brands as well as hospitals and schools and we have gained their trust over time which has led to repeat business and a high rate of customer retention .
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Branch ManagerAramex Apr 2021 - Oct 2022Mombasa, Kenya•Responsible for the branch P&L.•Boosted branch sales by developing and deepening customer loyalty, acquisition, and retention through incentive programs and effective customer relations strategies.•Grew revenue by 5% YOY in 2021-22, Revenue grew further by +35% YTD in 2022•Grew the air and sea freight product by +200% YOY in 2022•Grew the export express product by +200% YOY in 2022 by leveraging on tea exporters based in Mombasa.•Renegotiated low-profit margin contracts and… Show more •Responsible for the branch P&L.•Boosted branch sales by developing and deepening customer loyalty, acquisition, and retention through incentive programs and effective customer relations strategies.•Grew revenue by 5% YOY in 2021-22, Revenue grew further by +35% YTD in 2022•Grew the air and sea freight product by +200% YOY in 2022•Grew the export express product by +200% YOY in 2022 by leveraging on tea exporters based in Mombasa.•Renegotiated low-profit margin contracts and revised them to profitable levels.•Reduced debts at the branch by +100% by implementing effective debt-collection strategies•Participated in the hiring process at the branch and recruited quality talents who contributed to the growth of the branch. Show less -
Branch ManagerAramex Jan 2020 - Mar 2021Dar Es Salaam, Tanzania•Responsible for the branch P&L•Grew station revenue by 20% YOY in 2020-21 across all products in the most difficult year of Covid-19.•Set, implemented, and reviewed the branches' goals, operational plan and budget in coordination with the regional CEO and branch line managers.•Helped reduce the sales cycle and grew overall branch revenue and EBIT by supporting the sales team and overseeing strategic planning.•Recognized by the company's top leadership for going above and beyond… Show more •Responsible for the branch P&L•Grew station revenue by 20% YOY in 2020-21 across all products in the most difficult year of Covid-19.•Set, implemented, and reviewed the branches' goals, operational plan and budget in coordination with the regional CEO and branch line managers.•Helped reduce the sales cycle and grew overall branch revenue and EBIT by supporting the sales team and overseeing strategic planning.•Recognized by the company's top leadership for going above and beyond and utilizing the available opportunities to grow to a branch manager in another country.•Participated in the hiring process at the station and recruited high-caliber staff that contributed to the growth.•Grew the Organisation Health Index(OHI) at the station by 9 points•Boosted staff morale through regular meetings and team building exercises and believed they could achieve anything if they remain focused. Show less -
Team Leader-SalesAramex Jan 2017 - Jan 2020Nairobi, Kenya•Oversaw cold calling and client prospecting operations and opening of corporate accounts in line with set goals.•Conducted regular customer visits to key customers to enhance relationships and explore new business opportunities.•Forecasted trends and recommended improvements based on financial risk, market trends, and market intelligence analyses and research.•Ensured revenue growth on existing customers by implementing and reviewing development activities and strategies. -
Sales ManagerAramex Jul 2015 - Dec 2016Kampala, Central Region, Uganda•Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.•Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.•Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.•Developed a sales strategy for the sales team and worked closely with other team leaders to achieve the set objectives and targets. -
Sales Executive-Express,Freight & LogisticsAramex Apr 2014 - Jul 2015Nairobi,Kenya-prospected for new opportunities in targeted verticals -built a new team and revenue stream from scratch to profitability-Implemented customer experience strategy leading to 80% customer retention -
Sales Executive-Express And FreightSkycom Express Llc-Dubai Jun 2011 - Jun 2013Dubai, United Arab Emirates•Prepared and presented monthly sales reports to the commercial manager to facilitate informed decision making and strategic planning.•Updated the clients' information on the database and ensured the information is up to date.•Oversaw cold calling, up-selling, cross-selling, and client prospecting operations and opening of corporate accounts in line with set goals.•Conducted regular customer visits to key customers to enhance relationships and explore new business opportunities.
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Customer Service Executive(Business Development/Key Accounts)Aramex Jan 2008 - May 2011United Arab Emirates,Dubai•Prospected clients through cold calling, using leads from the call centre and yellow pages, giving quotations and making follows with clients.•Oversaw cold calling, up-selling, cross-selling, and client prospecting operations and opening of corporate accounts in line with set goals.•Developed, implemented and reviewed with creative campaigns for certain products that led to increased revenues in line with the company's strategic plans and goals.
Albert Omuko Skills
Albert Omuko Education Details
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Linguistics, Communication And Media Studies
Frequently Asked Questions about Albert Omuko
What company does Albert Omuko work for?
Albert Omuko works for Gex Logistics
What is Albert Omuko's role at the current company?
Albert Omuko's current role is Regional Head of Business at Gex Logistics-Mombasa ,Rwanda,Tanzania & Zambia |We help you import and export by air, sea,road easily, seamlessly, and affordably.
What is Albert Omuko's email address?
Albert Omuko's email address is al****@****mex.com
What schools did Albert Omuko attend?
Albert Omuko attended Moi University.
What are some of Albert Omuko's interests?
Albert Omuko has interest in Music, Writing, Volunteer Work.
What skills is Albert Omuko known for?
Albert Omuko has skills like Customer Service, Management, Negotiation, Sales, Team Management, Leadership, Customer Satisfaction, Sales Management, Team Leadership, Research, Sales Operations, Project Planning.
Who are Albert Omuko's colleagues?
Albert Omuko's colleagues are Michelle Florah, Susan Aryemo, Businge Brenda, Poorna Achira Senarathna, Chamara Pradeep, David Mwansa, Pauline Gatheca.
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