Albert Owusu-Ansah

Albert Owusu-Ansah Email and Phone Number

Human Resource/Network Operation Center Engineer/Mechanical Engineer
Albert Owusu-Ansah's Location
Peterborough, Ontario, Canada, Canada
Albert Owusu-Ansah's Contact Details

Albert Owusu-Ansah personal email

About Albert Owusu-Ansah

With extensive experience in the telecommunications industry, I have effectively contributed to operational excellence as a team member.My background in Front Office duties has honed my teamwork, communication and active listening skills, while my roles in team support have developed my strong organizational, detail-oriented and time management abilities.

Albert Owusu-Ansah's Current Company Details

Human Resource/Network Operation Center Engineer/Mechanical Engineer
Albert Owusu-Ansah Work Experience Details
  • Freshfind
    Hr Coordination Intern
    Freshfind May 2024 - Aug 2024
    Toronto, Ontario, Canada
    • Reorganized job posts and reviewed resumes• Guided new team members with their onboarding journey.• Updated employee database logs• Fostered positive employee relations and effectively managed employee relations issues• Assisted with planning new employee orientation meetings• Developed strong working relationships with post-secondary schools
  • Trudy'S Essential
    Warehouse Supervisor
    Trudy'S Essential May 2020 - Aug 2023
    • Co-ordinated activities with retailers and workers.• Resolved work related problems. • Trained workers in duties and policies.• Co-ordinated, assigned and reviewed work. • Planned, organized and oversaw operational logistics of the company. • Organized and maintained inventory.
  • African Towers Company Ltd
    Shift Supervisor
    African Towers Company Ltd Apr 2020 - Aug 2023
    • Supervised NOC Technicians• Managed NOC-related activities to achieve network reliability metrics, including SLA, MTTR, alarm recovery, and system availability• Liaised with all Vendors and Clients accessing African Towers sites.• Delivered to management, event analysis and/or reasons for outage and request for outage summations• Proactively identified and recommended continuous improvement initiatives for the team• Built and maintained strong collaborative team environment
  • Geoquaye Co. Ltd
    Fo Engineer
    Geoquaye Co. Ltd Apr 2013 - Apr 2020
    • Monitored, logged, handed over and escalated network alarms and events.• Isolated faults using NMS• Provided a technical reactive/proactive service to customer-reported faults• Ensured accurate records of work performed are maintained
  • Ihs Ghana Ltd
    Noc Teamlead
    Ihs Ghana Ltd Jul 2012 - Mar 2013
    • Co-ordinated work of the surveillance team and reported to management• Co-ordinated between Ericsson NOC and IHS field managers• Granted access to technicians using BMC Remedy software and offered technical help
  • Ihs Ghana Ltd
    Surveillance Engineer
    Ihs Ghana Ltd Nov 2011 - Mar 2013
    • Monitored power-related issues of Airtel’s 2G & 3G sites• Co-ordinated between Ericsson NOC and IHS field managers• Liaised between field technicians and Based Station System engineers in resolving power issues on affected sites• Granted access to technicians using BMC Remedy software and offered technical assistance.• Monitored and updated status of cell sites using Based Station Management and Remedy Software.
  • International Facilities Services
    Help Desk Engineer
    International Facilities Services Feb 2011 - Oct 2011
    • Monitored power-related issues using OSS, INALA & PIU software• Co-ordinated between BSS engineers and IFS field technicians to resolve power-related issues.• Granted access to technicians using BMC Remedy software.• Assessed status of cell sites using Base Station Management (BSM)
  • Otayamako (Otaqua) Agencies Ltd, Kumasi
    Mechanical Engineer - Intern
    Otayamako (Otaqua) Agencies Ltd, Kumasi Aug 2010 - Dec 2010
    • Managed and supervised the production of bottled and cupped mineral water• Undertook blowing of pet preforms of 1.5 and 1 litre bottles• Planned maintenance schedules for the machines• Undertook fault-finding and maintenance activities

Albert Owusu-Ansah Skills

3g 2g Microsoft Office Bss Networking Gsm Telecommunications Customer Service Inala Ericsson Oss Huawei M2000 Troubleshooting Business Support System Piu Ipms Invendis Workstation Ergonomics Android Computer Security Mobile Device Management

Albert Owusu-Ansah Education Details

Frequently Asked Questions about Albert Owusu-Ansah

What is Albert Owusu-Ansah's role at the current company?

Albert Owusu-Ansah's current role is Human Resource/Network Operation Center Engineer/Mechanical Engineer.

What is Albert Owusu-Ansah's email address?

Albert Owusu-Ansah's email address is kw****@****ail.com

What schools did Albert Owusu-Ansah attend?

Albert Owusu-Ansah attended Trent University, Kwame Nkrumah' University Of Science And Technology, Kumasi, Prempeh College, Kumasi.

What are some of Albert Owusu-Ansah's interests?

Albert Owusu-Ansah has interest in Social Services, Listening To Good Music And Reading, Education, Science And Technology, Health.

What skills is Albert Owusu-Ansah known for?

Albert Owusu-Ansah has skills like 3g, 2g, Microsoft Office, Bss, Networking, Gsm, Telecommunications, Customer Service, Inala, Ericsson Oss, Huawei M2000, Troubleshooting.

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