Albert Owusu-Ansah personal email
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With extensive experience in the telecommunications industry, I have effectively contributed to operational excellence as a team member.My background in Front Office duties has honed my teamwork, communication and active listening skills, while my roles in team support have developed my strong organizational, detail-oriented and time management abilities.
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Hr Coordination InternFreshfind May 2024 - Aug 2024Toronto, Ontario, Canada• Reorganized job posts and reviewed resumes• Guided new team members with their onboarding journey.• Updated employee database logs• Fostered positive employee relations and effectively managed employee relations issues• Assisted with planning new employee orientation meetings• Developed strong working relationships with post-secondary schools -
Warehouse SupervisorTrudy'S Essential May 2020 - Aug 2023• Co-ordinated activities with retailers and workers.• Resolved work related problems. • Trained workers in duties and policies.• Co-ordinated, assigned and reviewed work. • Planned, organized and oversaw operational logistics of the company. • Organized and maintained inventory.
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Shift SupervisorAfrican Towers Company Ltd Apr 2020 - Aug 2023• Supervised NOC Technicians• Managed NOC-related activities to achieve network reliability metrics, including SLA, MTTR, alarm recovery, and system availability• Liaised with all Vendors and Clients accessing African Towers sites.• Delivered to management, event analysis and/or reasons for outage and request for outage summations• Proactively identified and recommended continuous improvement initiatives for the team• Built and maintained strong collaborative team environment
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Fo EngineerGeoquaye Co. Ltd Apr 2013 - Apr 2020• Monitored, logged, handed over and escalated network alarms and events.• Isolated faults using NMS• Provided a technical reactive/proactive service to customer-reported faults• Ensured accurate records of work performed are maintained
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Noc TeamleadIhs Ghana Ltd Jul 2012 - Mar 2013• Co-ordinated work of the surveillance team and reported to management• Co-ordinated between Ericsson NOC and IHS field managers• Granted access to technicians using BMC Remedy software and offered technical help
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Surveillance EngineerIhs Ghana Ltd Nov 2011 - Mar 2013• Monitored power-related issues of Airtel’s 2G & 3G sites• Co-ordinated between Ericsson NOC and IHS field managers• Liaised between field technicians and Based Station System engineers in resolving power issues on affected sites• Granted access to technicians using BMC Remedy software and offered technical assistance.• Monitored and updated status of cell sites using Based Station Management and Remedy Software.
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Help Desk EngineerInternational Facilities Services Feb 2011 - Oct 2011• Monitored power-related issues using OSS, INALA & PIU software• Co-ordinated between BSS engineers and IFS field technicians to resolve power-related issues.• Granted access to technicians using BMC Remedy software.• Assessed status of cell sites using Base Station Management (BSM)
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Mechanical Engineer - InternOtayamako (Otaqua) Agencies Ltd, Kumasi Aug 2010 - Dec 2010• Managed and supervised the production of bottled and cupped mineral water• Undertook blowing of pet preforms of 1.5 and 1 litre bottles• Planned maintenance schedules for the machines• Undertook fault-finding and maintenance activities
Albert Owusu-Ansah Skills
Albert Owusu-Ansah Education Details
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Human Resource Management, Marketing And Entrepreneurship -
Mechanical Engineering -
Prempeh College, KumasiScience
Frequently Asked Questions about Albert Owusu-Ansah
What is Albert Owusu-Ansah's role at the current company?
Albert Owusu-Ansah's current role is Human Resource/Network Operation Center Engineer/Mechanical Engineer.
What is Albert Owusu-Ansah's email address?
Albert Owusu-Ansah's email address is kw****@****ail.com
What schools did Albert Owusu-Ansah attend?
Albert Owusu-Ansah attended Trent University, Kwame Nkrumah' University Of Science And Technology, Kumasi, Prempeh College, Kumasi.
What are some of Albert Owusu-Ansah's interests?
Albert Owusu-Ansah has interest in Social Services, Listening To Good Music And Reading, Education, Science And Technology, Health.
What skills is Albert Owusu-Ansah known for?
Albert Owusu-Ansah has skills like 3g, 2g, Microsoft Office, Bss, Networking, Gsm, Telecommunications, Customer Service, Inala, Ericsson Oss, Huawei M2000, Troubleshooting.
Not the Albert Owusu-Ansah you were looking for?
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ANDREW ALBERT OWUSU-ANSAH FUI
Senior Recruiter @ J.P. Morgan | Business Administration, Computer EngineeringGermany -
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