•Hired to lead and manage a newly created work-shift, creating streamline protocols, including, new accessioning workflow which has achieved optimal efficiency (increased productivity in specimen processing by 30% within 6 months). •Selected by senior leadership to spearhead a health system special project to reduce workflow errors within oncology laboratories, in order to improve client relations, data analysis and test resulting.•Effectively manage the specimen accessioning process from beginning to end, monitoring team and managing workflow to ensure proper preventative measures are taken and daily goals are met. •Create and implement protocols to help team efficiently investigate, analyze and reduce error rates. •Identify and openly communicate issues and trends related to errors and quality control while collaborating with team and leadership to develop best practices.•Implement safety training to staff to ensure compliance with regulatory and safety guidelines.

•Managed the training/development and performance of direct and indirect reports throughout the service.•Worked closely with the appropriate partners, forecast trial resource needs, and assess staffing resource needs for program and senior leadership to ensure appropriate line function allocations.•Participated and ensured preparedness in routine audits for data quality, regulatory compliance, patient safety issues related to clinical trial. Communicate and ensure compliance with company policies and procedures, quality standards and improvement initiatives.•Ensured that all orders were completed each day.•Thorough knowledge of Good Clinical Practice (GCP) guidelines, Human Subject Protection, clinical trial design, regulatory processes, and clinical development process required.

•Supervised daily operation including management of personnel as well as the daily process flow of specimens.•Provided training to staff, setting goals and objectives to ensure optimal productivity. •Ensured that defined metrics were captured and reported as necessary, providing weekly updates and metrics to internal stakeholders. •Coordinated with projects managers and other departments to ensure quality review of sample management.

•Responsible for pre- and post-analytical sample processing activities of personnel (including coding of sensitive and complex testing). •Manage personnel and quality review processes to ensure proper test selection, trouble shooting process or system issues as needed.•Trained new hires and existing staff on new procedures and implemented best practices across the department. •Ensure that all personnel and the department adheres with applicable policies and compliance standards.

•Received sample and verified accuracy of client and specimen details•Labeled, numbered and aliquoted samples•Complied with applicable laws and regulations, along with company procedures and policies