Albert Piasecki Email and Phone Number

- heavy equipment / trucking specialist- designated pre-lit heavy equipment Claim Professional for South Texas, Louisiana and Arkansas- arbitrator at ARB Forum - property damage and liability disputes

Blended Claim Representative position including:- licensed TX claim adjuster- complex liability- first and third party property damage- first party medical coverage (Med Pay and PIP)- low complexity third party bodily injury

Auto Claim Representative – Language Advantage – RB2 Level, (September 2012 – March 2015)Auto Claim Representative – RB1 level, (April 2012 – September 2012)Auto Claim Processor (September 2011 – April 2012)• Consistently delivering a remarkable customer experience through handling claims• Investigating, evaluating, negotiating and settling auto claims in an assigned area to include verification of coverage, legal liability and extent of damage to persons and property - which may require contact by telephone, email, correspondence or other electronic media• Applying knowledge of policies, procedures, laws, statutes and insurance regulations when determining coverage, liability and property damage• Determining whether additional or specialized investigation is necessary for claim resolution such as special investigative unit• Working with minimal supervision to recognize, investigate and resolve coverage, liability and damage issues• Leveraging the appropriate job aids, expertise and tools to accurately and consistently process more complex property claims• Securing property damage releases from appropriate parties• Handling first and third party denials of coverage, liability and property damage which requires both verbal and written contact• Serving as a subrogation liaison to the Language Advantage team• Reviewing claim files, identifying subrogation potential and preparing claims for subrogation process• Reviewing subrogation demands from other insurance carriers and making payments for amount owed based on merits of each claim• Handling claims in a team environment as well as individually assigned claims• Reviewing property damage estimates, auto damage estimates, auto rental bills and issuing payments• Applying technical knowledge to processing claims in a professional and timely manner• Providing language assistance to customers who prefer to speak Polish• Informing agents as needed during claims handling process