SKILLS: • Analyze data and problems• Operation equipment• Negotiating conflicts• Writing reports• Supporting other • Gathering information• Providing customers with service• Advanced skills in Excel, Word, PowerPoint.• Ability to organize team work, communicate effectively with other team members • Two languages – English, Russian, • Ability to recognize occurring problems and find the quickest solutions for them • Possess an accurate, responsive, reliable, energetic, resourceful, ambitious personality • Willing to learn new things, cooperate with other people • Interactive, work well in a diverse environment WORK EXPERIENCE: VTB Bank - Customer Representative2012-2013Ekaterinburg, Russia. VTB Bank – assistant manager of currency exchange department2013-2014Ekaterinburg, Russia.Russian Standard Bank –debt collector2013-2014Ekaterinburg, Russia.Media agency “Dom.ru” – sales manager2011-2012Ekaterinburg, Russia. Support Centre of mobile provider “Megafon” – Customer Representative. 2012-2013 Perfume Factory – General labor 2010-2011