Albert Prisco Email & Phone Number

Houston, TX, US

• Confer with potential customers regarding vehicle needs and advise customers on types of vehicles to purchase
• Held the highest customer retention (~40%) in the store out of twenty (20) sales people
• Top two (2) sales personnel in Customer Service Index (CSI) and above average gross profits
• Prepares eight (8) to twenty (20) wholesale vehicles for auction on a weekly basis
• Resolves approximately thirty (30) customer complaints regarding sales and service a month
• Gathers and organizes information on problems or procedures

15480 North Fwy, Houston, TX 77090

• Trained twenty (20) sales people on sales strategy and sales process
• Analyzed data and developed solutions / alternative methods for sale strategy in order to increase sales
• Developed and implemented records management program for filing, protection, and retrieval of customer records while assuring program compliance
• Qualified customers for financing opportunities through “wants and needs” analysis and retention analysis

• Handled incoming customer orders and customer service requests
• Coordinated delivery schedules
• Communicated and interacted with drivers on a daily basis

• Developed strategy and methodology to increase sales, expand markets, and promote business.
• Averaged approximately 3200 vehicle sales a year in both new and used
• Prepared rental and lease agreements specifying charges and payment procedures
• Supervised and directed employees engaged in sales, inventory-taking, reconciling cash receipts, or other specific services
• Managed and mentored the sales staff to ensure all goals were met
• Hired, trained, and evaluated approximately ten (10) personnel per year