Albert Raj Email & Phone Number

Bangalore

Bangalore

Experienced in leading an Enterprise Application Portfolio responsible for over 13 Applications Strategy, Design, Development, Testing and Support. Leading the Projects and Corporate Initiatives Accomplishments. Execute organization level strategic initiatives.Conduct Projects Health check, Daily updates meetings, Drive project progress and risk assessment discussion, Stakeholder Management, Resolves project progress issues and road blocks, Reporting and analyze defects, testing quality and support operations TAT for all the projects. Leading multiple Development manager across multiple business discipline, Testing managers and a Project Management office. Direct mangers and leads on business objectives, organizations vision. Track progress on multiple team project. Address deviation in project scope and schedule.Liaison with multiple stakeholders globally, report and updates portfolio level progress, identify and mitigate risks in project with follow the sun model. Effectively drive portfolio changes to all levels of management and ground work force.Sphere head vendor engagement on multiple technology stack, identify and document Statement of Work, Schedule and execute SOW by multiple vendor within the time and budget.Suggest and Implement new process in development footprints, drive multiple automation initiative, strive for efficient and improve project deliverable, reduce client request TAT by prioritizing and effectively managing development resources and request backlogs.

Bengaluru Area, India

Distinguished in project management throughout the entire project life cycle, including project initiation/proposals, project planning, project development, business liaison and post implementation review for multiple technologies technology team, Lead Testing Automation and Support Operations Team. During this period I excelled in starting a new development footprint on Analytics platform. Distinguished in managing projects like Data Migrations from DB2 to Oracle Exadata platform, Retired Legacy reporting system and played vital role enhancing new analytical platform comprising data from 60 different data sources which includes highest ROI applications like Remedy, PeopleSoft, Alarm Management, xMatters etc.In addition outperformed Project Management on cross functional platform using varied technology stack like J2EE, OBIEE, Informatica, ADDM, Business Process Automations.

Bengaluru Area, India

Responsible for managing and expanding Application Support teams with multi-variant enterprise applications, used by varied end users. Aligned support operations as per ITIL standards. Implemented Incident Management, Change Management, Asset Management, Problem Management and Service Request Management using BMC Remedy. Expanded the team from 6 member to 15 members’ team. Successfully implement Business Continuity, On Call support. Review team performance and ensure SLA are meet.

Bangalore

Extensively worked on various technical support services for the internal mission critical applications, including problem analysis, resolution and reactive support. Served as SME for applications like Remedy, SCCM, xMatters, BlueCoat Reporter, Patrol etc.

Bangalore

Responsible for requirement gathering and analysis, Design and development of modules in eLearning Tool. Involved in the defect and enhancements development. Perform Unit testing.

Master Of Computer Applications (M.C.A.), Information Technology, Distinction

Bachelor Of Computer Applications, Information Technology, Distinction

Master Of Computer Applications - Mca, Computer Science