Administrator Cloud Services - Azure (Entra ID), Azure IAM set up and configuration, Active Directory, Office 365 – Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Microsoft Defender, Microsoft Compliance Center, Manage Windows Servers Windows 2019, 2016, configure SSO using Azure. Manage devices and patching systems using Microsoft Intune and AutoPilot. Manage iOS devices using Jamf Now. Set up Phishing campaigns using KnowBe4 and Microsoft Defender. Back up servers using VEAM. Set up and manage monitoring for networking and computer servers using PRTG. Manage Cisco Meraki network equipment – set up, configured, and set up switches and cameras. Create documentation of network maps and How-To Documents using IT Glue and Freshdesk. Support Windows 11/10 and Mac OS X desktops and laptops. Work with the JIRA ticketing system. Manage vendors during the setup of our new office. Manage MSP’s. Set up and manage the Open Path security system. Manage all IT licenses and contracts. Maintain inventory of all computer systems and networking equipment.

Serve as a technical resource to IT management, providing support on IT projects and administering IT systems, such as OKTA (IAM), Cisco Meraki, and Windows and Mac OS Server administration. Set up and manage accounts in Active Directory. Ensure compliance with IT policies and SOPs. Manage Office 365 backup using AvePoint. Manage Microsoft Defender for compliance. Work with software and hardware vendors on support issues. Conduct new hires and ongoing IT training. Work with the security team to patch Windows and Linux servers. • Set up new office locations and build-out of offices, including seamless, on-time opening of Oakland office of 40+ staff. • Kace Patch Management system, and OKTA single sign-on. Set up domain controllers and print services. Create Group Policy Object (GPO) settings. Integrate new systems with OKTA SSO. Set up OKTA sign-in policies, set up PrinterLogic printers, and migrated all our on-site network printers to the cloud.

• Set up new office locations and build-out of offices, including seamless, on-time opening of Oakland office of 40+ staff. • Set up Zoom and Ring Central phone systems, Kace Patch Management system, and OKTA single sign-on. Set up domain controllers and print services. Create Group Policy Object (GPO) settings. Integrate new systems with OKTA SSO. Set up OKTA sign-in policies, set up PrinterLogic printers, and migrated all our on-site network printers to the cloud. • Managing a 2-phase project to convert four conference rooms and two offices into Zoom Rooms, overseeing full project life cycle planning, quotes, contracts, vendors, and contractors.Set up and manage accounts in Active Directory. Ensure compliance with IT policies and SOPs. Manage Office 365 backup using AvePoint. Manage Microsoft Defender for compliance. Work with software and hardware vendors on support issues. Conduct new hires and ongoing IT training. Work with the security team to patch Windows and Linux servers.

Planned and developed hardware and software solutions for growing business operations globally (from 40 to 120+ staff). Improved companywide network and data infrastructure. Maintained best-in-class IT infrastructure and customer service. Oversaw technology projects in alignment with organizational goals. Managed IT resource planning, vendors, and staff. Managed $100K IT department budget with full spend authority; came in under budget; set 2018 budget. • Managed overseas set up of new office locations. I was taped to set up new offices in Cambridge and London, overseeing technology planning, assessing access coverage, and procuring and installing new IT equipment. • Led buildout of new Pleasanton manufacturing facility on an accelerated timeline, coordinating through complexity and ensuring compliance for nine different labs (clean rooms), managing IT contractors and ~10 vendors.• Oversaw seamless migration to Office 365 and set up SharePoint document management system. Set up accounts and managed email configurations (SharePoint and Exchange Online). Served as administrator.• Converted two conference rooms to office spaces, ensuring switches, phones, and printers for the influx of staff. Managed and administered a variety of technologies in a mixed Windows and MAC environment, including Active Director 2016 and 2012R2, Office 365, Cisco Webex video conference system, and GPO settings.