Albert Redd Email & Phone Number

California, United States

As a Diversity Liaison for your corporation (big or small), I will play a crucial role in monitoring events, activities, and meetings that advance diversity agendas. My responsibilities will include safeguarding the company's interests by involving employees and customers in addressing specific diversity issues effectively. Additionally, I will be tasked.

Orange County, California, United States

United States

-Drive results and continued improvement in Revenue Retention, Cancellation and Add On performance metrics-Achieve budgeted sales objectives for your team managing, renewing and upselling pros who have purchased Houzz’s Pro+ Local Marketing Program-Ensure activity based KPIs are adopted and achieved by Client Success Managers to maintain appropriate.

-Responsible for dealer account management to develop a partnership, identify opportunities based on needs and provide solutions to deliver incremental sales.-Answer a high volume of incoming phone calls and e-mails from dealers and Field Sales Teamtrack customer issues and communicate priorities to Field Account Managers. -Perform administrative duties.

-Monitored dealership statistics to look for potential signs of dealership churn and maintained consistent communication with all dealerships.-Developed and reviewed statistics with dealerships and program-wide statistics for all SM dealers.-Reviewed Mover statistics, Secret Shopper reports, engagement reviews and goals.-Oversaw all dealership Secret.

Responded to all customer emails and phone calls with questions; communicated with SM team and website providers for dealership setup.Managed SaleMove setups, groups and traffic flows, installation codes for dealerships, cameras and promotional materials sent.Scheduled virtual training and assisted SaleMove success manager with training analytics.Set-up.

Supervised and delegated assignments for 5 staff and ensured all deadlines were met; averaged over $20,000 thousand/month in contract values.Managed financial departments with responsibility for budgets and forecasting; oversaw accounts payable and accounts receivable.Fostered a positive relationship with key team members at all levels of the client.

Provided excellent customer service by answering product-related questions and helping customers locate store merchandise.Maintained accurate cash drawer and ensured all merchandise was represented on the floor in full size run.Assisted management to identify and resolve issues in the store. Provided product and brand knowledge to customers.Ensured.

Bachelor Of Arts And Science, Telecommunications And Computer Information Systems

Activities and Societies: FOOTBALL

Education record

Activities and Societies: NFL PARTICIPANT 2008