Albert Singleton Iii Email & Phone Number

Communicated well with technical and non-technical clients | Mapping drives & Printers | Generate CSR request | Maintain and track of inventory of IT asset’s | Vulnerability Remediation : Remove Obsolete version of Internet Explorer, Upgrade VM Tools, Birthday Attack, Upgrade Windows OS, uninstall outdated windows applications, TLS/SSL Birthday Attacks on 54-bit block ciphers and disable SMB signing | Collaborate with IT security teams to implement and maintain compliance standards | DNS : Deleting, Updating and, creating FQDN and Add / Remove DNS for transport Devices | NetBackup : Restarting NetBackup Client, File and VM Restores | Document processes and procedures | Update drivers and firmware for HPE servers | Research, analyze, recommend, and develop methods to increase productivity and reduce downtown for the user community | VMware: Create or Remove Snapshots, Upgrade VM Tools, changing Vlan, Adding Memory and CPUs, Renew Certificates and Decommission Servers | resolve researched and remediated server vulnerabilities | Identified and resolved issues in the server environment | Server Health Check | Utilize PowerShell scripting to automate tasks | Active Directory : Add, and Remove Users, Objects, Groups, and service accounts | generate vulnerability and VMware snapshot reports | Unlock AD and ADFS account | DHCP : Troubleshooting service, viewing logs, and verifying or creating scope, and removing bad Leases | install, configure, and maintain computer systems & peripheral devices | Installed server hardware: Power supply & Fans, operating systems, and related utilities | Active Directory Inquiries | Participate in projects and utilize standard project management methodologies | Install storage hardware and related infrastructure (fiber switches, directors) | familiarity with Microsoft Word and Excel, and PowerPoint | Troubleshooting and resolving Peripherals and Computer Hardware | updating Knowledge Base | Keeping current with the latest technology trends and innovations to meet the client’s requirements Know the “best practices” when providing a solution to the client | Adhere to standard configuration for servers and recommends changes as needed for improved server performance or management | Installing Autosys on Windows Servers | Enterprise Services Portal : Service or Device in Maintenance Mode. Automate Ownerships and close Incidents tickets. Unlocking accounts. | Networking : Changing IP Address to move servers behind Firewall |Generate SSL Certificate | Opening HPE Support Case |After hours on call service.

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  San Jacinto College

  Desktop Support/Microsoft Network Administration