End user supports Creating domain account for new users Joining all the Systems to the Domain Setting up network printers and usb printers Responsible for all the IT items procurements Responsible for reporting any issues concerning the link to IS Ghana Active Directory Infrastructure planning and Site Topology Drawing Switched between the company other sites to ensure the systems performance. Configuring of a new wireless Routers and Extending of the Network parameter whenever is possible. Aqua manager and Tally server support and client license activations

Installations and maintenance services of all systems within a client’s environment Responsible for joining clients machine to the existing domain Connecting clients machine to the wireless Network Setting up wireless routers Resolving printing issues Assisting RF Engineers on the field during Radios installations at client premises Ensure that all the clients’ machines are secure from virus by installing updated version of anti- virus on all the client machines with timely updates.