Albert Thomas Email and Phone Number
Salesforce Transformation Lead with more than 21 years of experience in leading the Marketing, Sales and Service transformations for large enterprises. Strong Salesforce Functional and Technical skills combined with extensive exposure in leading and managing large Salesforce programs. My core strengths are in identifying the right technology solutions for achieving business KPIs and leading the implementations of such solutions with predictable outcomes
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Salesforce Program DirectorIbm Mar 2017 - PresentBengaluru Area, IndiaManage Salesforce Programs for Large Enterprise Clients with teams of 200+ resources. I have extensive experience in scaling up Salesforce engagements, co-creating innovative Salesforce solutions with customers and delivering transformational programs with clear business outcomes.Currently I lead the delivery of a Large Salesforce Program for an Enterprise client based out of EU where I lead 175+ team members across Salesforce and other technologies in the Eco System like Mulesoft, UI/ UX, Selenium, Conga CPQ and CLM. My primary role as the Program Director is to work with different stakeholders from CXO level onwards , define implementation roadmaps in Salesforce for different business divisions as per their business objectives and setup delivery teams to execute the implementation plans finalised. I have extensive experience in establishing consistent processes for streamlining the end to end delivery of Salesforce programs and mentoring future leaders through structured grooming programs. -
Salesforce Delivery ManagerAccenture Jun 2010 - Mar 2017Bangalore, Brisbane, Geneva, UsLeading the delivery of Salesforce projects for multiple clients in the Energy, Oil and Gas, Utilities and Consumer Goods domain. I have performed client facing roles in multiple Geographies as Salesforce Delivery Lead and Architect for these projects and my role involved building the overall solution using development teams at onsite and offshore. I'm well versed with the configuration and customization features in Salesforce and specialize primarily in the Sales & Marketing Domain.In my different projects, I gained significant experience in delivering projects using different Ecosystem technologies of Salesforce like CPQ, App exchange extensions used in various use cases for Sales & Marketing, integration patterns and UI/ UX. I got the opportunity to work with teams in different geographies which helped in understanding the nuances of each region. -
Senior ConsultantInfosys Feb 2006 - Jun 2010Bangalore, Paris, Us (Multiple Locations)Started as an Oracle CRM Consultant from offshore and then moved to the US for long term roles across multiple locations. Moved to Salesforce in 2008 when it was a niche product and performed both onshore and offshore roles on Salesforce delivery projects. -
Account ManagerHcl Technologies Jun 2003 - Nov 2005ChennaiI joined HCL Technologies through the campus placement and worked in Chennai as an Account Manager for their networking division. My main roles and responsibilities involved building and maintaining Customer Relationships for their key domestic accounts in Chennai and pursue new business in those key accounts
Albert Thomas Education Details
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It & Marketing -
Mechanical Engineering
Frequently Asked Questions about Albert Thomas
What company does Albert Thomas work for?
Albert Thomas works for Ibm
What is Albert Thomas's role at the current company?
Albert Thomas's current role is Salesforce Program Director at IBM.
What schools did Albert Thomas attend?
Albert Thomas attended Management Development Institute, National Institute Of Technology Karnataka.
Who are Albert Thomas's colleagues?
Albert Thomas's colleagues are Madan Murthy, Chiara Vezzalini, Denis Doherty, Olivier Simoneau, Pooja Arjun, Deepa Natarajan, Nisha Bonda.
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ALBERT THOMAS
Technical Delivery Team Lead At Bt Group With Expertise In Service DeliveryDelhi, India -
Albert Thomas
Bengaluru -
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