Albert Thomas Email & Phone Number

Bengaluru Area, India

Manage Salesforce Programs for Large Enterprise Clients with teams of 200+ resources. I have extensive experience in scaling up Salesforce engagements, co-creating innovative Salesforce solutions with customers and delivering transformational programs with clear business outcomes.Currently I lead the delivery of a Large Salesforce Program for an Enterprise client based out of EU where I lead 175+ team members across Salesforce and other technologies in the Eco System like Mulesoft, UI/ UX, Selenium, Conga CPQ and CLM. My primary role as the Program Director is to work with different stakeholders from CXO level onwards , define implementation roadmaps in Salesforce for different business divisions as per their business objectives and setup delivery teams to execute the implementation plans finalised. I have extensive experience in establishing consistent processes for streamlining the end to end delivery of Salesforce programs and mentoring future leaders through structured grooming programs.

Bangalore, Brisbane, Geneva, Us

Leading the delivery of Salesforce projects for multiple clients in the Energy, Oil and Gas, Utilities and Consumer Goods domain. I have performed client facing roles in multiple Geographies as Salesforce Delivery Lead and Architect for these projects and my role involved building the overall solution using development teams at onsite and offshore. I'm well versed with the configuration and customization features in Salesforce and specialize primarily in the Sales & Marketing Domain.In my different projects, I gained significant experience in delivering projects using different Ecosystem technologies of Salesforce like CPQ, App exchange extensions used in various use cases for Sales & Marketing, integration patterns and UI/ UX. I got the opportunity to work with teams in different geographies which helped in understanding the nuances of each region.

Bangalore, Paris, Us (Multiple Locations)

Started as an Oracle CRM Consultant from offshore and then moved to the US for long term roles across multiple locations. Moved to Salesforce in 2008 when it was a niche product and performed both onshore and offshore roles on Salesforce delivery projects.

Chennai

I joined HCL Technologies through the campus placement and worked in Chennai as an Account Manager for their networking division. My main roles and responsibilities involved building and maintaining Customer Relationships for their key domestic accounts in Chennai and pursue new business in those key accounts

Pgpm, It & Marketing

Bachelor Of Engineering (B.E.), Mechanical Engineering