Albert Tu Email & Phone Number

- Visit 53 Canadian Tire, Home Depot, Walmart and Real Canadian Superstore locations across Greater Vancouver.- Merchandise and Maintain Energizer displays within stores.- Sale and Negotiate additional placements and orders of Energizer batteries.- Build relationships with managers to ensure their battery sales are maintained and growing.

Bc

- Managed the merchandising teams in 30 Freshco and Sobeys locations across British Columbia and Saskatchewan.- Interviewed, hired and trained merchandisers.- Conducted online training to remote merchandisers.- Communicated with merchandisers and stores to ensure weekly planograms are completed.- Visited stores to ensure planograms are completed correctly.- Analyzed reports to ensure teams are completing planograms accurately and efficiently.- Worked with teams to complete planograms.

- Taught Customer Service Skills, Sales Strategies and Sales Management classes.- Presented both in person and online classes with class sizes between five to eighteen students.- Prepared additional content based on real situations to supplement each lesson.

Bc

- Managed up to 23 demo stations located in The Bay, Canadian Tire, Bed Bath and Beyond, Best Buy and Costco.- Managed up to 30 demonstrators working in the demo stations.- Interviewed, hired and trained demonstrators.- Conducted new hire training sessions educating new hires about Nespresso and selling techniques.- Communicated weekly promotions and objectives to the team.- Built relationships between Nespresso, our demo locations and my demo team.- Analyzed weekly sales numbers and examined opportunities to grow the business.- Created monthly schedule for the team and validated shifts upon completion.- Validated and approved payroll for my team.

Bc

- Interviewed, hired and trained coffee specialists.- Conducted training sessions for new hires.- Coordinated roadshows for Nespresso at Costco locations throughout Greater Vancouver.- Achieved 116% to target and the top roadshow in Canada at our first Costco location.- Set up and tore down shows after two weeks at each Costco location. - Scheduled sales team for each roadshow.- Tracked and reported sales achievements on a daily basis.

- Managed the Oakridge Centre, Brentwood Town Centre and Royal City Centre locations.- Interviewed, hired and trained sales consultants.- Consistently coached and developed sales consultants.- On-boarded and trained new managers for three locations.- Managed inventory and merchandising of the stores.- Scheduled efficiently to cover the flows of traffic.- Resolved customer escalations professionally and efficiently.- Improved sales metrics through coaching behaviors.- Managed sales setups and sales take downs.

Vancouver, Canada Area

- Managed Richmond Centre and Oakridge Centre locations.- Interviewed, hired and developed sales consultants.- Had four sales consultants promoted to manager within five years.- Consistently met or exceeded sales targets year over year.- Managed scheduling, inventory and merchandising.- Developed and conducted regional training camps for sales consultants.- Resolved both employee and customer escalations.

Vancouver, Canada Area

- Opened and managed the Metrotown and Richmond Centre locations.- Interviewed, hired and trained entire sales teams for both locations.- Managed merchandising, scheduling and inventory.- Promoted and increased the Solo Mobile brand.- Consistently trained and developed sales consultants.- Resolved customer issues professionally.

Surrey, Bc

- Interviewed, hired and trained sales team.- Improved the store from a top 10 store to a top 5 store.- Managed merchandising and inventory.- Consistently coached and developed sales behaviors.- Resolved customer issues.

Vancouver, Canada Area

- Consistently met or exceeded sales target.- Trained and developed new hires.- Tracked and managed customer orders to ensure delivery.- Merchandised and priced inventory.

Dalian, Liaoning, China

- Taught English to one class of PHD, three classes of Masters, and two classes of first year students.- Created the teaching curriculum for the classes.- Improved all my students ability to communicate in English.

Master Of Business Administration - Mba, Business Administration And Management, General

Major: Management and Labour Studies Major: International Business

Bachelor Of Arts - Ba, Asian Studies/Civilization

Major: Asian Studies Minor: International Relations