Supports the planning, design, construction, and rehabilitation upgrades for water and wastewater systems in the jurisdiction's service area. Coordinates project interactivity between staff, external contractors, and consultants. Develops policies and procedures for various operations, based on research and data analysis. Assists with project inquiries and concerns from stakeholders, consultants, and government officials. Manages the delegated review program and general permit program for the city and its interaction with the state of South Carolina.

Supported planning, design, and construction upgrades to all water and wastewater systems, with operational budget of $4M and 2 direct reports with 18 staff. Coordinates project interactivity between in-house industrial staff, external contractors, and consultants. Drives engineering analysis reports to fruition for entire life cycle of design, cost, and construction. ● Spearheaded upgrades for antiquated water access system, resulting in reduced vending site down time, fewer customer complaints, and improved billing data capture; provided on-site usage review for customers● Developed meter replacement process, reducing unbillable losses owing to meter accuracy by 3% per quarter● Tracks historical data including labor/equipment/material expenses to propose appropriate increase of operational and maintenance fees● Manages biannual septage pit cleaning including composing bid documents, contractor negotiations, constructions reviews, and final inspections● Retooled delivery procedures for new water services, streamlining verification, reducing backlog of customers, and storing information for future services ● Boosted customer service by implementing wide-range text notification system to notify users of outages, which reduced complaint calls by 90%● Enhanced flushing water availability and reduced service outages for residential area from 3-5 to 0-1 per year by implementing plan to add extra pumps to increase water pressure

Supported expansion of utility services for commercial developers by developing and conveying processes in accordance with city guidelines. Oversaw 10 members of Development Services Division, enforcing city utility plan reviews.● Supervised two members of cross-control plumbing program to ensure customer calls were dealt with promptly while delivering timely, accurate reports to Health department ● Directed planning and management for water distribution projects and system enhancements● Provided technical support and accurate reviews in collaboration with customers and engineering firms to ensuring all parties were in city/state compliance and water systems were secure ● Determined appropriate rates for utility costs and installations through meticulous review processes● Assisted staff plan reviewers and water distribution engineer with technical or administrative needs

Coordinated capital improvement projects to ensure effective wastewater replacement and rehabilitation. Managed construction budgets of $300K-$3M in collaboration with engineers, external contractors, and senior leadership. ● Maintained city and state regulatory compliance for construction project plans through consistent, expert reviews● Boosted project efficiency by providing additional technical support to staff plan reviewers and field operations● Researched, designed, and presented capital budget recommendations to senior stakeholders

Led and organized capital construction projects and activities with budgets ranging from $20K to $9.3M. Managed four direct reports with 100 staff.● Oversaw end-to-end process of multiyear capital improvement project to revamp community water and wastewater mains, including planning review, civic engagement, bidding process, and construction review; improved operational efficiency with reduced water loss, wastewater stoppages, and repairs; bolstered the community with new water mains, new wastewater mains, and new roads● Researched and presented project reports, recommendations, cost estimates associated with utilities projects in addition to budget provisions for Operations and Capital Improvements ● Provided technical support to Department of Economic Development, water plant, and field operations staff

Supported Field Operations staff with small design and construction projects to maintain level of service for customers.● Provided technical assistance to citizen inquiries for new water and sewer services.● Coordinated bidding documents and specifications for projects ● Conducted plan reviews on submitted site plans for compliance with water and sewer requirements● Discussed effect of water improvement projects with citizen groups and businesses● Represented department during development of regional construction standards

Evaluated existing roadway infrastructure in an effort to develop a predictive life cycle model for use in developing long term budgetary plans for replacement.● Administered infrastructure inventory contracts with outside consultants ● Established budgetary parameters for application of pavement management system● Researched effectiveness of department’s inventory management system with customer service ● Tested different products and applications to improve inventory gathering

Directed the city's Neighborhood Traffic Management Program.● Planned/coordinated transportatino and traffic engineering field studies ● Prepared detailed cost estimates for the purchase and implementation of traffic control devices● Analyzed data from studies in determining signage/device use● Developed traffic calming plans for residential neighborhoods

Designed municipal improvements for sidewalks, streets, and parking.● Administered department's sidewalks and curbs maintenance program● Managed street improvement and government building projects as assigned