Albert Agustin Email & Phone Number

Draper, Utah, Us

- Enhance and maintain Policy-as-Code framework used to automate Production deployments built on NodeJS, AWS Services, Open Policy Agent, Circle CI, and Octopus Deploy.- Work with Dev Teams to integrate applications CI/CD pipelines with Policy-as-Code framework for code review, security scanning and deployments.- Build and integrate automated integration testing workflows with current CI/CD workflows using AWS, Python and Octopus Deploy.- Design, develop and evaluate modern DevOps & Platform Engineering tools/processes as part of company-wide migration to AWS.

Park City, Ut, Us

- Designed and implemented automation strategies and patterns for management of cloud resources as part of the company’s migration from onsite data centers and AWS to Google Cloud Platform (GCP) using Terraform and GitHub Actions.- Used ArgoCD, GitHub Actions and Kustomize to define and standardize GitOps deployments for Kubernetes applications to multi-tenant Google Kubernetes Engine (GKE) instances across multiple environments.- Designed and implemented Secrets Management integration for Kubernetes tenants using External Secrets Operator, GCP Secrets Manager & Workload Identity and ArgoCD.- Create and maintain design, best practices and usage patterns documentation used by Development and Tech Ops Teams to aid in self-service management and troubleshooting of infrastructure and applications in GCP.- Consolidate and standardize monitoring tools and strategies using GCP Cloud Logging & Managed Prometheus, OpenTelemetry, Sumologic and Grafana.- Engineering Lead of Shared Services tools and technology stack across Engineering organization.

San Francisco, California, Us

- Create & maintain automation pipelines used to build Azure cloud resources for Product Teams using Jenkins, Groovy, PowerShell, and ARM Templates.- Developed automation for provisioning Azure DataBricks resources (user creation, internal logging, cluster policy setup) used by Data Analytics & Reporting Teams.

San Francisco, California, Us

- Developed Chef cookbooks used to automate build-outs of multi-node RedisLabs clusters used for E-commerce websites.- Handled build-out, testing, troubleshooting and maintenance of 10 RedisLabs clusters (over 100+ nodes) in Production and Development environments.- Enhanced open-source monitoring integration used to capture RedisLabs metrics to run on internal environments.- Build and maintain monitoring dashboards using New Relic, Splunk & Grafana.

- Currently contracting for large apparel retailer based in the San Francisco Bay Area.- Handle maintenance and upgrades of company Jira and Confluence infrastructure and applications.- Enhanced custom alert management and correlation system to handle events from external monitoring tools (New Relic, Pager Duty) via company Apigee instance.- Designed and developed system to run browser-based unit tests to monitor checkout flow for multiple websites/markets via Browserstack cloud-based browser testing.- Migrated internal Thruk instance from RHEL 6, Apache 2.2, Nginx caching to RHEL 7, Apache 2.4 w/ built-in caching.- Designed and developed NodeJS Restify api used to run optimzed MongoDB queries for custom monitoring UIs.- Created Python scripts to sync monitoring alerts and notification between Nagios, Alert management/correlation, and ticket systems.- Configure and maintain internal docker hosts and deployed container applications; including custom applications and standard monitoring tools (cAdvisor, Prometheus, Portainer).- Handle day-to-day maintenance, debugging, and enhancements to production instances of Nagios and Thruk systems.

San Francisco, California, Us

- Primary architect/developer of custom monitoring alert correlation system used to reduce technical support tickets, allow for future extensibility, and replace 3rd party vendor application saving over $100K in yearly licensing fees.- Designed and developed custom rule engine to allow for configurable business rules and logic for auto-generated monitoring support tickets.- Handled daily maintenance, debugging, and updates to production instances, Chef cookbooks, and integration scripts of Nagios and Thruk monitoring systems.- Developed custom self-healing API to auto-correct common infrastructure and application alerts saving over 15 hours daily (100+ support tickets) for IT Operations Teams.- Development Lead of five-member Bangalore based team handling Jira story creation, sizing, and design/code reviews of custom monitoring Android/iOS Apps and UI dashboards during peak preparation project.- Developed and maintained Chef cookbooks, integration scripts, and production instances of Jolokia JMX and Selenium Grid used for application based monitoring.

San Francisco, California, Us

• Drove ongoing technical transition to Support Teams for new global Store Inventory Planning application with a focus on technical documentation, process definition, technical design and performance evaluation, and integration with company-wide Nagios and Graphite monitoring systems.

San Francisco, California, Us

• Analyzed and debugged complex issues, implemented preventive monitoring, and fine-tuned the production application stacks of 6 custom J2EE applications used for Order and Inventory Management, Store Order Fulfillment, E-Receipts, Call Center Order Capture, and Payment Transaction Posting for e-commerce channel.• In an Agile development organization, became Subject Matter Expert of Order Management System responsible for driving issues towards resolution, simplifying complex technical details to business teams, and coordinating tasks between onsite and offshore teams.• Designed and implemented over 12 software automations using Java, SQL, and Unix shell scripts to automate manual tasks—saving over 15 hours of weekly work for support resources—as well as monitor business critical production issues on a day-to-day basis.• During holiday peak preparations from 2011-2014, drove technical optimizations of production Order Management System through the analysis of monthly load test and collaboration with Application Architects, Sr. Developers, and DBAs allowing for 20% year-over-year increase in per hour order processing performance.• Worked extensively with Development Teams to debug production issues during 4-month migration to new custom large-scale Order Management System.

Bangalore, Karnataka, In

• Successfully completed intensive five months Global Talent Program in Mysore, Hyderabad, and Managlore, India.• Completed training in project management, software development life cycle, SAP ERP, Oracle Database, and C & Java programming.• Implemented an SAP simulation of an airline ticket booking system using report and dialog programming.• Designed and executed a SWING GUI Java program used to simulate a locker management system.• Shadowed offshore Syngenta SAP team in Managlore, India.

Seattle, Washington, Us

• Member of Performance Testing Team during preparations for Holiday and Anniversary peak order load.• Successfully optimized Order Management System (Sterling Commerce) application stack to handle 10,000 e-commerce orders per hour through fine-tuning and daily performance tests.• Designed and implemented scripts to automate the generation of XML messages used to simulate 5,000 warehouse-fulfilled orders per hour.• Developed PLSQL anonymous blocks used for statistics gathering of processed orders and agent backlogs in Performance and Production environments.• Prepared performance testing environment before every load test and after each development build.• Tested and optimized report SQL queries used to count and track direct to customer store orders.• Tracked and debugged issues with Sterling Commerce Agent Servers and Call Center applications.

Us

• Assisted with educational math, science, and computer related activities.• Helped with the designing of creative classroom projects and overall classroom management & organization.• Developed and performed an interactive science lesson based on California Education Standards of Chemical Reactions.• Motivated students through one-on-one and small group tutoring in order to raise reading scores and overall understanding of mathematics.

• Assisted with the execution of educational computer-based lessons.• Aided middle school students with the use of Mac OSX computers.• Helped students with assignments using various software packages that include Microsoft Office, Macromedia Dreamweaver, and Adobe Photoshop.• Developed and performed an interactive computer lesson on the creation of an animated gif using Adobe Photoshop.

• After school tutor for High School level mathematics classes.