I supervise day-to-day recruitment operations, taking charge of implementing a new ATS, fully establishing it, and initiating the fulfillment of requisitions. I recruited, trained, and managed a team of three individuals dedicated to recruitment. Implemented a refined screening process emphasizing the quality of hires, introduced new interviewing standard operating procedures (SOP), and streamlined the onboarding of top candidates while cultivating strong relationships with key business leaders. With meticulous attention to detail, I compile and submit analytical recruiting reports to the President and VP of Operations. This facilitates informed decision-making regarding new recruitments, ensuring transparency and offering insights into the requisition lifecycle stages.

The University of Maryland Medical System is comprised of fourteen hospitals and is one of the largest employers in Maryland. Eight facilities operate in a Shared Service Human Resource model where the Talent Acquisition team supports entry-level to executive recruitment.I oversaw end-to-end recruitment functions, including screening, interviewing, hiring, and onboarding top candidates while developing strong relationships with key business leaders. With strong attention to detail, I prepare and submit analytical recruiting reports to executive management for decision-making related to new recruitment to maintain transparency and to provide an understanding of what stage of the recruitment lifecycle are the requisitions. My analytical skills enable me to collect, evaluate, and interpret data and metrics for performance enhancement. Key Accomplishments:• Scrutinized and evaluated applicants' resumes and job applications, identifying ideal candidates for specific roles.• Collaborated with HR and the Operational team to create updated job descriptions.• Developed a trackable form to enhance transparency in recruitment efforts.• Provided feedback on the implementation of a new ATS.• Utilized reliable recruiting and selection tools/methods to conduct interviews, assessing alignment of applicants' skills and experience with defined job requirements.• Conducted analysis of business procedures' efficiency in alignment with organizational objectives and implemented process improvement initiatives.• Partnered with executive management to facilitate decision-making for operational activities and formulate strategic goals.• Successfully recruited candidates for the most challenging-to-fill roles.

Equipped with management capacities, I oversee end-to-end recruitment functions, including screening, interviewing, hiring, and onboarding top candidates while fostering a positive experience. Being a strategic leader, I lead recruitment team members to devise and implement hiring strategies for open requisitions while assuring smooth workflow. To reach potential individuals, I develop recruitment materials and post job advertisements to appropriate job boards. With strong attention to detail, I prepare and submit analytical recruiting reports to executive management for decision-making related to new recruitment. My analytical skills enable me to collect, evaluate, and interpret data and metrics for performance enhancement. To source and recruit top candidates, I utilize various databases, social media, job platforms, etc. while maintaining appropriate workforce levels. Moreover, I create and revise job descriptions and job specifications following set requirements. Coordinating and managing business operations to certify smooth workflow is also one of my key job duties.Key Accomplishments:• Anticipated company’s hiring requirements and established goals by liaising with business leaders.• Reviewed and scrutinized applicants’ resumes and job applications and selected ideal candidates for specific roles.• Applied reliable recruiting and selection tools/methods to perform interviews and determine the alignment of applicants’ skills and experience with defined job requirements.• Analyzed the efficiency of business procedures following set organizational objectives and implemented process improvement initiatives.• Collaborated with executive management to support business decision-making for operational activities and build strategic goals.

Leveraging my leadership capabilities, I partnered directly with the CEO to devise and streamline processes, along with rolling out and testing in the market. As an effective collaborator, I liaised with a team of 5 franchisee owners, 20 managers, supervisors, and 150+ employees to support the company in earning recognition as the fast-growing emerging QSR brand in the food industry. In addition, I drove the company’s reputation as the “best place to work”, kept optimum work productivity levels, and attained set objectives. To certify efficient workflow, I administered the day-to-day operations of the business and resolved complex issues to bridge operational gaps. Further, I facilitated the company in ensuring strict adherence to applicable employment and safety regulations. To drive workflow optimization, I examined the efficiency of business procedures daily and executed strategic initiatives in accordance with organizational objectives. It is also important to mention that I oversaw procurement processes, organized materials, and allocated resources appropriately with a focus on cost reduction and needs fulfillment. Key Accomplishments:• Led cross-functional teams from different departments and franchises, along with delivering constructive feedback to improve work performance.• Formulated, modified, and enforced set business policies and procedures to address complex problems and accomplish defined goals and objectives. • Monitored customer support processes and implemented efficient strategies to maintain optimum satisfaction levels.• Boosted company profits by reviewing financial information and updating plans for operational budgets.• Assessed and improved overall performance by compiling, evaluating, and interpreting business data and metrics.

Leveraging my leadership capabilities, I partnered directly with the CEO to devise and streamline processes, along with rolling out and testing in the market. As an effective collaborator, I liaised with a team of 5 franchisee owners, 20 managers, supervisors, and 150+ employees to support the company in earning recognition as the fast-growing emerging QSR brand in the food industry. In addition, I drove the company’s reputation as the “best place to work”, kept optimum work productivity levels, and attained set objectives. To certify efficient workflow, I administered the day-to-day operations of the business and resolved complex issues to bridge operational gaps. Further, I facilitated the company in ensuring strict adherence to applicable employment and safety regulations. To drive workflow optimization, I examined the efficiency of business procedures daily and executed strategic initiatives in accordance with organizational objectives. It is also important to mention that I oversaw procurement processes, organized materials, and allocated resources appropriately with a focus on cost reduction and needs fulfillment. Key Accomplishments:• Led cross-functional teams from different departments and franchises, along with delivering constructive feedback to improve work performance.• Formulated, modified, and enforced set business policies and procedures to address complex problems and accomplish defined goals and objectives. • Monitored customer support processes and implemented efficient strategies to maintain optimum satisfaction levels.• Boosted company profits by reviewing financial information and updating plans for operational budgets.• Assessed and improved overall performance by compiling, evaluating, and interpreting business data and metrics.Core Skills: Resource Optimization | Business Management | Budget Control | Strategic Planning & Analysis

During this role, I devised and executed cutting-edge strategies to run and promote marketing campaigns. My managerial skillset enabled me to successfully plan and launch marketing campaigns to increase brand awareness. Similarly, I also utilized various organic and paid acquisition channels, including content creation, content curation, pay-per-click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, and performance analysis, to identify new business opportunities and achieve specific goals.Key Accomplishments:• Developed appealing and engaging content for the company’s website and blog to attract and convert specific target groups.• Fostered strategic relationships and partnerships with key industry players, agencies, and vendors.• Monitored and authorized multiple marketing materials, including website banners and hard copy brochures, among other marketing resources.• Conducted analysis and provided reports on the performance of marketing campaigns while also obtaining valuable insights and evaluating results against goals.• Assessed consumer behavior and adjusted email and advertising campaigns accordingly to attain desired outcomes.Core Skills: Marketing Campaign Development | Performance Analysis | Resource Optimization | Content Development

As a Marketing Director, I assessed, designed, and built customized web applications and websites following defined clients’ requirements acquired via continuous discussions and meetings. Being a critical thinker, I led application testing for resolving issues and assuring optimum product delivery. While performing various administrative functions, I prepared and kept accuracy of documents that included written codes used in the development of applications. By offering impeccable technical support, I facilitated team members in addressing internal application problems and providing viable solutions for efficient product functioning. In addition, I trained and guided end-users and staff about the proper application usage to certify increased productivity.Key Accomplishments:• Monitored coding and programming of computer systems to ensure optimum functioning following user needs.• Carried out detailed testing on designed programs to examine and remove shortcomings while also enhancing existing programs as per the growing demands and needs of functionality.• Created documentation of application programming process and arising complexities faced for future references.• Prepared, presented, and discussed reports with clients encompassing application specifications and implemented changes accordingly.• Managed company branding and logo design functions, along with integrating content with graphics and images.Core Skills: Application Development | Technical Support | Requirements Analysis | Client Service Excellence

My innovative abilities enabled me to design and develop web applications and websites while conducting meetings with clients to understand requirements and provide project updates. Apart from this, I also undertook the responsibility of gathering pertinent data and crafting detailed reports encompassing written codes and other key metrics related to applications development. Using my sound technical acumen, I oversaw the application testing process to identify arising problems, offer viable solutions, and achieve timely product delivery. Being an effective collaborator, I directed and assisted the team in troubleshooting and fixing internal application bugs, assure optimum functioning, and keeping clients' maximum satisfaction levels. With strong managerial and communication abilities, I was able to coach end-users and staff about efficient application usage while confirming enhanced productivity levels.Key Accomplishments:• Documented application programming process and arising complexities faced for future references and informed decision-making.• Crafted and conferred detailed reports with clients that included application specifications while also applying discussed changes accordingly.• Assured optimum computer system functioning by managing coding and programming processes following set needs.• Examined and overcame shortcomings by conducting comprehensive testing on designed programs while also improving existing programs as per the growing demands and needs of functionality.• Oversaw company branding and logo design functions, along with incorporating content with graphics and images.Core Skills: Web Design & Development | Team Leadership | Needs Assessment | Problem/Conflict Resolution | End-User Training/Support